Md Kamran Khan

A highly experienced Housekeeping Supervisor, who can demonstrate exceptional attention to detail, speed and accuracy in anything I do. Overall I have worked in the hospitality industry for 7

years, and from which I have learned how to accurately anticipate guest as well as operational needs. I have all the skills that you are looking for in a candidate, and as a true all-rounder I am able to work cohesively with colleagues as part of a team. I have the required level of enthusiasm and energy needed to create a sense of urgency in important matters and possesses those rare positive leadership characteristics which can inspire junior staff and other department teams.

You can be rest assured that I will bring an assortment of knowledge and skills to every area of your business. At this precise moment in time I would very much like to join a company like yours that has a reputation for exceptional service.

24/01/2022 – CURRENT Dubai, United Arab Emirates

HOUSEKEEPING SUPERVISOR THE ST. REGIS DUBAI THE PALM

• Assigned housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
• Achieved guest satisfaction by 100% by employing round-the-clock cleaning services for guests arriving during nocturnal hours.
• Developed and implemented core housekeeping policies and procedures that are still being followed by the hotel.
• Enforced strict housekeeping policies and schedules which decreased absenteeism by 10%.
• Processed new cleaning and team strategies, reducing necessary workforce hours by 15 hours per week

6.

Incorporated

Housekeeping and engineering teams and tasks to avoid delays and complain from guests.

• Scheduling staff shifts and organizing replacements as required.
• Investigating and addressing complaints regarding poor housekeeping service.
• Providing training to the housekeeping staff.
• Regularly taking inventory of cleaning supplies and ordering stock as needed.
• Issuing cleaning supplies and equipment to housekeeping staff as needed.
• Performing various cleaning duties in instances of staff shortages.
• Perform routine inspections of all check out rooms and spot checks of all occupied rooms
• Report and follow up on any maintenance defects or other issues
• Inspect, routinely, service areas, store rooms and corridors
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Provide excellent Guest service, including VIP and other special requirements
• Advance level knowledge in Microsoft Office and other hotel PMS system.
• Able to do all housekeeping rosters, payroll and other housekeeping related documentation (i.e.,

Inventories for machinery, Chemicals, snag list, training calenders, deep cleaning schedules etc.)

B.com form calcutta university