Purna Moktan

Highly motivated Hospitality Professional with over 18 years of international experience across 5-star hotels, luxury resorts, and facilities management companies in the UAE and Kuwait. Proven expertise in General Supervision and Housekeeping Operations, leading diverse multicultural teams, maintaining premium service standards, and ensuring maximum guest satisfaction. Possesses strong leadership, communication, and operational management skills, with multilingual fluency in English, Hindi, Arabic, and Nepali.

Housekeeping Supervisor / General Supervisor - Safir International Hotels and Resorts - Kuwait City, Kuwait

(2024-01)

• Supervise housekeeping staff and manage daily room and floor inspections to ensure pristine hygiene standards.
• Maintain strict inventory controls for linens, amenities, and cleaning supplies.
• Oversee property-wide cleanliness initiatives to guarantee ultimate guest satisfaction.

General Supervisor - The Retreat Palm M Gallery by Sofitel L.L.C - Dubai, United Arab Emirates

(2019-01 - 2022-12)

• Maintained premium property-wide presentation and service standards under corporate residency sponsorship.
• Supervised daily operational workflows and coordinated inter-departmental logistics.

Waiter - Dusit Thani Abu Dhabi - Abu Dhabi, United Arab Emirates

(2018-01 - 2019-12)

Delivered high-quality food and beverage services matching rigorous international 5-star hospitality guidelines.

Housing Attendant - Dusit Thani Abu Dhabi - Abu Dhabi, United Arab Emirates

(2017-01 - 2018-12)

• Oversaw and sustained the general upkeep, cleanliness, and overall comfort of team accommodation facilities.

Room Attendant - Dusit Thani Abu Dhabi - Abu Dhabi, United Arab Emirates

• Prepared guest rooms, executed detailed cleaning setups, and strictly adhered to 5-star hotel hygiene regulations.

Housekeeping Attendant - Four Points by Sheraton - Dubai, United Arab Emirates

(2010-01 - 2014-12)

• Executed full-scale room cleaning routines and managed dynamic floor requests while meeting brand sanitation requirements.

Cross Training Certificate in Front Office (Bellman) - Hospitality - Four Points by Sheraton (2013-01 - 2013-12) Dubai, United Arab Emirates

School Leaving Certificate (Grade 10 Pass) - OPT-I, OPT-II - Mahendra Ratna Secondary School (1999-01 - 2000-12) Anarmani, Jhapa, Nepal