Operations Universe

Road freight operations agent with hands-on experience across sea, air and road freight, including document control, customs declarations, and coordination with multiple carriers for pick-up, consolidation and delivery. Also experienced in file and freight invoicing for local clients and international agents. Fluent in French and English, native Arabic, with a strong interest in relocating to the UK to build a long-term career in logistics or transport; not currently holding a UK visa and seeking a role with visa sponsorship.

Transit Operations Agent at TRANSUNIVERSE FORWARDING MOROCCO (2025-08 – Present)

• End-to-end follow-up of import/export files: documents, customs declarations, customs release, proof of delivery (POD).
• Rigorous document control: invoices, CMR waybills, packing lists, bills of lading (BL), EX-A declarations, local declarations, customs release, delivery notes and exit notes.
• Operational coordination between Tanger Med, Casablanca, carriers and clients to ensure smooth flow of goods.
• Ensured documentary transparency and end-to-end regulatory compliance.

International Transport & Logistics Intern at JTTL (2025-03 – 2025-04)

• Full management of operational files for sea, air and road freight.
• Coordination with carriers (MSC, RAM Cargo), freight forwarders, handling agents and warehouse teams for on-time pick-up, consolidation and delivery.

Active Member at PASSIONATE LEADERS FSJESAC (2023-11 – 2024-05)

• Took part in the USAID programme on innovation, AI and entrepreneurship.
• Developed interpersonal skills: communication, self-confidence, professional presence.
• Coordinated events and collaborated within teams to maximise the impact of initiatives.

Diploma in International Trade – IFIAG Professional School (2023-10 – 2025-08)

Bachelor's Degree in Business Administration – Hassan II University — Faculty of Legal, Economic and Social Sciences (2022-10 – 2025-07)