Rupesh Chauhan

I am a retail sales professional with over 16 years of quality experience, who excels in fast paced, deadline-driven environments.

Store Manager (April’19-June'23)

Shingora, Shingora textile Ltd

Brand Shingora is the coveted world over for its superior quality and latest designs. It’s versatile products like scarves, pocket square, dupattas, stoles etc. can be used by adults as well as tweens.

Key Responsibilities as Store Manager:

 Provide best customer relationship

 Meeting the sales target by ensuring the best customer service.

 Inventory Planning & optimized allocation of fast moving merchandise  Following SOP to maintain the retail standards.

 Assuring the best V.M. to department, windows, focal point & keep changing the display with visuals and signage’s

 Support team and manage both good and poor performance.  Ability to organize & priorities workload within a retail setting.

Store Manager – (April ’15 – Dec’18) BHAANE, Camp Sma Pvt. Ltd, (Shahi Exports) Delhi

Bhaane is fun contemporary and relevant clothing brand which was founded in 2012 by Anand Ahuja, driven by the ideals of empowerment, individuality and universality. The signature style of Bhaane’s designs is essentially global yet personal supported by superb quality.

Key Responsibilities

 Provide best customer relationship

 Meeting the sales target by ensuring the best customer service.  Inventory Planning & optimized allocation of fast moving merchandise  Following SOP to maintain the retail standards.

 Assuring the best V.M. to department, windows, focal point & keep changing the display with visuals and signage’s

 Support team and manage both good and poor performance.  Ability to organize & priorities workload within a retail setting.

Store Manager – (October ‘13 – Mar’15) BOSSINI, Landmark Group, Noida

Bossini is a widely recognized casual wear brand renowned for its comfort and style. Bossini offers a full range of good value for money casual wear apparels. Over the past two decades, it rapidly established an extensive international operating platform and distributions network and successfully expanded its business to about 30 countries & regions around the globe.

Key Responsibilities

• Maintaining Company SOP’s.
• Responsible for the daily managing of staff and the assigning of duties.
• Managing and motivating staff to increase sales and ensure store efficiency.
• Analyzing store sales figures.
• Maintaining awareness of market trends and monitoring local competitors.
• Managing members of staff.
• Manage budgets set by Retail Area Managers.
• Manage and address shrinkage and stock loss.
• Maintaining accurate records of all pricings, sales, and activity reports.
• Ensuring all corporate and local regulations and procedures are met and complied with.

Store Manager – (March ‘10 – August`13) CHICCO, Artsana India Private Limited, Gurgaon

Chico is a world renowned Italian baby care brand, with a complete product portfolio including clothing, Nursing and cosmetic products for baby/mother, outdoor and indoor safety products (travel systems/strollers/car seats) toys and footwear, which launched in India in march 2010.

Key Responsibilities

• Responsible for the daily managing of staff and the assigning of duties.
• Managing and motivating staff to increase sales and ensure store efficiency.
• Analyzing store sales figures.
• Maintaining awareness of market trends and monitoring local competitors.
• Managing members of staff.
• Manage budgets set by Retail Area Managers.
• Manage and address shrinkage and stock loss.
• Maintaining accurate records of all pricings, sales, and activity reports.
• Ensuring all corporate and local regulations and procedures are met and complied with.
• Played lead role in opening around 8 stores in different cities and training their staff in hard goods like Prams, toys etc.

Senior Sales Associate – (July’07 - Feb ‘10) Van Heusen, Madura Garments, New Delhi

 Assist Store Manager in handling Staff and store.

 Cash accounting for billing on Shopper.

 Handling all the store complaints and coordinating with concerned department till closure.

 Assist Store Manager in meeting the sales targets, by Making The Most Suitable Products or services available to the Customer.

 Keeping track of personal KPIs as well as store performance on a daily weekly as well as monthly basis. This includes monitoring the basket size, ABV, AGP, SPSF etc.

 Analyzing sales figures and forecasting the trend to ensure maximum sales and in return, profit for the store.

 Handling the loyalty club members and keeping in touch with them constantly by updating them on latest offers, promotions and arrival of new collection.

Senior Sales Associate – (July’06 – July’07) Hindustan Computer Limited, New Delhi

 Store wise Sales reports.

 Category wise Sales reports.

 Meeting the sales targets, by Making The Most Suitable Products or Services Available to the Customer, Finding the Best Ways of Selling Them Quickly & Profitability, Ensuring Standard of Quality of Customer Services.

 Handling all the store complaints and coordinating with concerned department till closure

 Providing information about the New Process and coordinating for implementation.

 Handling Customer’s Complaints and Requests.

Basic knowledge of MS Office.

Completed Metrics from NIOS.