Sisay Chali

Motivated and energetic Waiter with a strong passion for hospitality and customer service. Known for a positive attitude, fast learning ability, and excellent teamwork skills. Able to work efficiently in busy, high-pressure environments while maintaining professional service standards. Ready to contribute immediately and grow within a hospitality team.

Waiter - AFCOOP - Abu Dhabi, United Arab Emirates

(2025-06-18)

• Delivered high-quality food and beverage service in restaurant and banquet areas.
• Welcomed guests professionally and ensured excellent customer satisfaction.
• Took orders accurately and coordinated with kitchen staff
• Maintained cleanliness and proper table setup according to hotel standards.
• Handled guest requests politely and efficiently.

Waiter - Skylight Hotel - Addis Ababa, Ethiopia

(2023-09-01 - 2025-05-20)

I worked at Skylight Hotel, the largest hotel in Africa with 1,124 rooms and 17 outlets.

• Provided professional table service to international guests
• Trained and supported new staff members
• Coordinated orders between service staff and kitchen
• Managed VIP guests and special dietary requests
• Maintained high service quality under pressure
• Followed international hospitality standards and customer care procedures

Waiter - Gunet Hotel - Addis Ababa, Ethiopia

(2021-04-21 - 2023-06-24)

• Delivered fast and efficient service in a high-volume hotel restaurant
• Assisted with breakfast, lunch, and dinner service
• Maintained hygiene and safety standards in compliance with hotel policies
• Supported team members during peak hours and special events
• Ensured proper food presentation and service etiquette

Housekeeping Supervision - Generic programmes and qualifications - Catering and Tourism Training Institute (2020-09-01 - 2022-08-13)