Sruthi Joy

Versatile professional with 6+ years of experience spanning marketing coordination, administrative support, business development, and customer relations. Skilled in managing schedules, correspondence, records, and reporting alongside campaign coordination and client communication. Known for strong organisational skills, attention to detail, and the ability to manage multiple priorities in fast-paced environments.

Currently based in Malta with a valid Maltese ID card, available for an immediate start.

Marketing Coordinator - Webcastle Media Pvt. Ltd. - Kochi, India

(2024-06 - 2026-01)

• Coordinated integrated digital and offline marketing campaigns end-to-end, managing timelines, budgets, and deliverables across teams.
• Maintained content calendars and scheduled social media posts across multiple platforms, ensuring consistent and timely brand messaging.
• Organised and prepared client presentations, proposals, and supporting documentation for new business development and account retention.
• Liaised daily with design, sales, and external partners to coordinate campaign logistics and resolve scheduling conflicts.
• Maintained accurate campaign records, reports, and performance trackers to support data-driven decision-making.
• Handled client correspondence and follow-ups, supporting lead generation and pipeline growth.

Business Developer - Pontus Digi Mark Pvt. Ltd. - Kochi, India

(2023-07 - 2024-04)

• Identified and qualified new business opportunities through outreach, networking, and database research.
• Prepared and delivered tailored proposals and presentations to prospective clients, converting leads into signed contracts.
• Maintained organised client records and follow-up schedules, consistently achieving sales targets.
• Coordinated with marketing teams to align customised client solutions with delivery timelines.

Digital Marketing Manager - GSL Energy Solution Pvt. Ltd. - Kochi, India

(2023-03 - 2023-06)

• Developed and implemented marketing strategies to increase brand visibility and online engagement.
• Planned and scheduled social media campaigns, tracking performance metrics and compiling reports for management review.
• Maintained client communication and documentation to improve satisfaction and retention rates.

Marketing Manager - Leaves International Pvt. Ltd. - Kochi, India

(2020-06 - 2022-09)

• Oversaw day-to-day office and team coordination, including scheduling, task allocation, and deadline tracking for a marketing and sales team.
• Managed client records, enquiry logs, and consultation bookings, ensuring accurate and up-to-date documentation.
• Conducted client consultations and handled correspondence, recommending tailored options based on client needs.
• Coordinated structured follow-up processes and retention programmes, improving conversion and record accuracy.

Marketing Assistant - Sparsha Homeopathy Clinic - Kochi, India

(2019-05 - 2020-01)

• Maintained patient enquiry records and appointment schedules, supporting smooth front-office operations.
• Conducted market research and prepared educational materials and reports for clinic use.
• Organised health campaigns and consultation events, handling logistics, bookings, and attendee correspondence.

Digital Marketing Xpress Certification - Digital Marketing - Kreative Academy (2022-11 - 2023-03)

BA - Psychology, English Literature & Journalism - Osmania University (2016-04 - 2018-04)