Valentin Orlando Grigoras

To secure a professional position where I can apply my skills, knowledge, and commitment to excellence, contributing effectively to organizational goals while continuing to grow professionally and add value to the company. Dedicated and detail-oriented manager with extensive experience in the club industry, specializing in customer service excellence and team development. Proficient in analyzing market trends and implementing effective promotional activities.

Driven to create a welcoming and energetic environment that enhances guest satisfaction and boosts repeat patronage.

SALES ASSISTANT - Aldo - Bucharest

(2021-03 - 2021-05)

• Delivered exceptional customer service by assisting clients in product selection and providing detailed information to enhance their shopping experience.
• Maintained organized merchandise displays and ensured stock levels were consistently replenished to maximize sales opportunities.
• Processed transactions accurately and efficiently using POS systems, handling cash and credit payments with precision.
• Collaborated with team members to achieve daily sales targets and contributed to store promotional activities.
• Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.

HOUSEKEEPER - Resort - United states, Maine

(2021-07 - 2021-09)

• Maintained high standards of cleanliness and organization in residential and commercial properties, ensuring a welcoming environment for clients and guests.
• Efficiently managed daily housekeeping tasks including dusting, vacuuming, laundry, and sanitizing bathrooms and kitchens to uphold hygiene standards.
• Demonstrated strong attention to detail by identifying and addressing maintenance issues, reporting them promptly to management for resolution.
• Utilized eco-friendly cleaning products and techniques to promote a safe and healthy living environment while minimizing environmental impact.
• Coordinated with team members to optimize workflow and complete large-scale cleaning projects within tight deadlines.

RECEPTIONIST - Hotel Capitol - Bucharest

(2022-01 - 2022-05)

• Greeted and assisted an average of 100+ visitors daily, ensuring a positive and professional first impression for the company.
• Managed multi-line phone systems, efficiently directing calls and taking detailed messages to support seamless office communication.
• Coordinated appointment scheduling and maintained calendars for multiple executives, optimizing time management and reducing scheduling conflicts.
• Handled incoming and outgoing mail and packages, ensuring timely distribution and accurate record-keeping.
• Maintained a clean and organized reception area, promoting a welcoming environment for clients and staff.

MANAGER - Club - Malta

(2022-06 - 2025-12)

• Led a dynamic team to achieve operational excellence and enhance member satisfaction within a high-traffic club environment.
• Developed and implemented strategic initiatives that increased club membership retention by 20% over two years.
• Managed budgeting, staffing, and vendor relationships to optimize club resources and improve service delivery.
• Spearheaded marketing campaigns that boosted club event attendance and revenue growth significantly.
• Cultivated a positive and inclusive club culture, fostering strong community engagement and loyalty.
• Coordinated cross-functional teams to deliver exceptional member experiences and exceed club performance targets.
• Negotiated contracts and partnerships that expanded club offerings and enhanced competitive positioning in the market.

ROMANIA BACCALAUREATE - National College”Ion Creanga”. (2018-09 - 2021-09)