Ofertas de De Escalation en Ciudad de Mexico

🚀 ¡Únete a nuestro equipo como Analista de Monitoreo! Conectamos el talento con las mejores oportunidades tecnológicas. Actualmente, estamos en búsqueda de un Analista de Monitoreo que es una posición clave para garantizar la continuidad operativa de servicios críticos. 🎯 Objetivo del Puesto Serás

We're looking for a passionate and customer-obsessed leader who is a strong technical problem solver, a natural coach and a systems and process thinker to manage and oversee our Advanced Billing and Technical teams in our Escalation Center. The Manager, Customer Support Escalation Center will own th

Novibet

Join Novibet as VIP Operations Specialist! Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for VIP Operations and thrive in a fast-paced environment, this could be the right opportunity for you. Who We Are Founded in 2010, Novibet is an established GameT

Validar que se brinde solución a las incidencias reportadas por la Mesa de Servicio y las solicitudes de servicio por parte del negocio a la brevedad posible, además de autorizar las soluciones temporales, buscando restablecer la continuidad de la operación del negocio basado en los Acuerdos de Nive

Mexico City

We are seeking a NOC specialist to join our Americas operations team in South Mexico City. The NOC specialist plays a key role in guaranteeing the reliability, efficiency, and security of our solutions. This role goes beyond standard monitoring: you will be responsible for real-time event detection,

Capgemini

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50

HSBC

Role purpose The Risk Control Oversight Office (RCOO) was to establish and operate an Enhanced Enterprise Control Transformation Programme (EECTP), with the goal of evidencing an effective and sustainable control environment for all key risks, considering the inherent risk of the business. Key to th

This role begins at Tier 0, where agents ramp up to Tier 1 readiness over their first few weeks. The Tier 0 Support Agent independently handles a broad range of contributor support issues, including moderately complex and nuanced cases requiring sound judgment, investigation, and clear communication

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Site Payments Associate II - Make an Impact at the Forefront of Innovation As a Site Payments Associate II you will provides administrative, reporting, contractual and financial support to the department re

Rackspace

The Customer Success & Support Associate provides operational, administrative, and customer‑facing support to both the Customer Success Management (CSM) organization and customer teams. This role ensures fast and efficient handling of customer requests, supports account health and delivers a fanatic