First Line Support - 35+ ofertas

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute t

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute t

Una empresa global de tecnología en Jalisco busca un profesional para atención al cliente que sirva como primer punto de contacto para soporte técnico. Este rol implica proporcionar asistencia eficaz y resolver problemas comunes. Se valoran sólidos conocimientos técnicos, excelentes habilidades de c

A technology solutions provider in Santiago de Querétaro is seeking an IT Operations Helpdesk Support professional. You will provide technical assistance, troubleshoot IT issues, and support our internal team to ensure efficient operations. The ideal candidate has 2+ years of IT support experience,

Una empresa global de tecnología busca un Coordinador de Service Desk con inglés avanzado. El candidato ideal servirá como primer punto de contacto para soporte técnico, ayudará a los usuarios con problemas de hardware y software, y debe poseer conocimientos sólidos en atención al cliente y herramie

A leading technology firm based in Baja California Sur is looking for a Help Desk Technician I to provide first-level support. You will monitor incidents, perform troubleshooting, and collaborate with teams to enhance user experience. The ideal candidate should have experience supporting Windows env

A technology support company in Mexico City is seeking an IT Operations Helpdesk Support professional. In this role, you will provide technical assistance and troubleshoot IT issues for the internal team. Strong knowledge of various operating systems and cloud environments is required, along with ex

Una empresa de tecnología en Ciudad de México busca un Support IT motivado para brindar asistencia técnica de primer nivel. Responsabilidades incluyen resolver incidencias de hardware y software, colaborar en proyectos tecnológicos y capacitar a usuarios. Requiere título en Ingeniería en Sistemas y

Strada

Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide,

Una empresa internacional de snacks busca un experto en mantenimiento para liderar el desarrollo y ejecución de sistemas de mantenimiento en una planta de manufactura. Se requiere un conocimiento avanzado en métodos de mantenimiento y habilidades de liderazgo. Con al menos 6 años de experiencia y tí

A leading tech firm in San Andrés Cholula, Puebla, is looking for a SAP Basis Support Specialist. This full-time permanent role involves providing second-level support for SAP Basis issues, managing tickets and documentation, and performing system health checks. Ideal candidates will have an IT bach

RESPONSIBILITIES Maintain and improve response and resolution speeds in accordance with SLOs Achieve and sustain high customer satisfaction scores, meeting quality standards in 90% of cases Oversee the use of troubleshooting tools and techniques to identify root causes of customer issues Manage prob

Una empresa líder en adhesivos busca un Operador de Producción en Piedras Negras, Coahuila. El candidato ideal apoyará en la producción y el etiquetado de productos, cumpliendo siempre con las normas de seguridad. La posición requiere habilidades de trabajo en equipo y la disposición a mantener el á

Overview Job Title: Cisco Support & Project Engineer (Remote - Mexico) Company: Imatik Location: Remote (Mexico) Please submit your CV in English and answer screening questions in English if applying for this job. Excellent written and spoken English is a requirement for this role. About Us Imatik i

A leading coatings company is seeking a Laboratory Technician in San Nicolás de los Garza, Nuevo León. You will manage the supply and support of production lines for pretreatment and painting, ensuring service quality through monitoring and adjustments. Candidates should have a technical degree in C

A leading healthcare technology company based in Guadalajara is seeking a skilled engineer to focus on customer issue resolution and ensure timely repairs of equipment. The role requires a background in electronic or biomedical engineering, with a minimum of one year of experience. Ideal candidates

Una empresa global de tecnología en Jalisco busca un profesional para atención al cliente que sirva como primer punto de contacto para soporte técnico. Este rol implica proporcionar asistencia eficaz y resolver problemas comunes. Se valoran sólidos conocimientos técnicos, excelentes habilidades de c

A fintech trailblazer is seeking a Customer-Facing Technical Support Analyst to provide exceptional front-line support. In this role, you'll handle customer inquiries, troubleshoot advanced technical issues, and contribute to product improvements. Ideal candidates should have 3+ years of technical s

Description Job Type: Contractor/Full-time As a Product Support Specialist at Ottimate, you will be an integral part of the Product Support team, primarily focusing on Integration Support. You will be responsible for addressing general inquiries, providing technical assistance, and ensuring customer

Overview Language skills: Spanish, English Responsibilities Manage IT requests and incidents, including identifying, documenting, categorizing, prioritizing and providing initial support according to established procedures to ensure service quality Supporting end users through telephone and remote s