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Abraham Mendoza Caldera

Abraham Mendoza Caldera

Remote Tech Support Tier II

Talento
Chihuahua, ChihuahuaMiembro desde 3 de agosto de 2024
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Sobre mí

4+ Years experience in customer service/ Remote Tier II IT Support, fluent in both English and Spanish

Experiencia

STEALTH MONITORING

Technical Support Tier II Supervisor

AUG 2021 - Today

Direct customer technical support configuring equipment such as cameras, switches, routers, etc. Data management and weekly reports, project assignment and progress monitoring Installation, configuration and maintenance of computer equipment Management and updating of software and operating systems Diagnosis and resolution of problems hardware and software

Educación

Corporate English Certification

Tier II Certification

Valoraciones