Ana Yolu Barranco

Bilingual professional with extensive experience in client relationship management, operations coordination, customer service, and corporate account support. Skilled in managing high-value clients, handling sensitive information, coordinating operational processes, and delivering personalized service in fast-paced environments. Recognized for strong communication skills, organization, adaptability, and relationship building.

Interested in remote opportunities within fintech, customer success, operations, account management, executive assistance, and international business support.

Client Relationship Executive - Intercam Banco - Torreón, Coahuila

(2015-10 - 2025-07)

• Managed and maintained relationships with corporate and individual clients.
• Provided personalized customer support and operational follow-up.
• Coordinated national and international financial operations.
• Resolved client requests and administrative issues efficiently.
• Maintained high standards of professionalism, confidentiality, and customer experience.
• Contributed to business growth through strong client retention and relationship management.

Accounts & Operations Analyst - Essex Group México - Torreón, Coahuila

(2012-01 - 2015-09)

• Coordinated supplier account processes and operational follow-up.
• Managed communication with national and international vendors.
• Supported administrative and reporting processes within a manufacturing environment.
• Collaborated with cross-functional teams to improve workflow efficiency.

Accounts Payable Analyst - Embotelladora Lagunera S.A. de C.V. - Torreón, Coahuila

(2007-08 - 2011-12)

• Coordinated payment schedules and administrative processes.
• Managed documentation and internal operational support.
• Worked closely with multiple departments to ensure process accuracy.

External Auditor - PricewaterhouseCoopers - Torreón, Coahuila

(2005-08 - 2007-08)

• Reviewed operational processes and internal controls.
• Prepared reports and coordinated documentation reviews.
• Worked within structured corporate environments under tight deadlines.

Bachelor's Degree - Public Accounting & Finance (Specialization in International Business) - Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM)