Quality Assurance Reviewer at Arche Advisors (2022-02 – Present)
Independent contractor ensuring quality and accuracy of reporting which meets client requirements and turnaround time standards.
- Ensures quality and accuracy of reporting which meets client requirements and turnaround time (TAT) standards
- Review draft reports for completeness, consistency, grammar, and spelling
- Verification of Non-compliances against the Law or Client's Code of Conduct
- Request clarification(s) from assessor if necessary
- Amend report as applicable and within the reviewer's scope of work
- Email report package to QC Reviewer or issue to the client if approved, as specified according to client-specific protocols
- Participate in ongoing training on client programs and QA/QC processes
- Provide regular feedback to Quality Assurance Manager on trends and issues
Project Coordinator Americas at ELEVATE Global (2016-11 – 2021-08)
In charge to manage responsible social audits projects for all America's regions (USA/CAN, LATAM & Caribbean).
- QA report reviewer for USA/CAN, LATAM. [SMETA, Amazon, Costco, Driscoll's]
- Manage portfolio 50+ accounts (Disney, RBA, EFI, McDonalds, Costco, Kohl's, Amazon)
- Orchestrate audit life cycle in accordance with client's code of conducts /methodology requirements
- Coordinate directly with client, proposals, contracts, invoices
- Address potential legal issues to client, prior and during auditing process
- Work diligently under tight deadlines to consolidate project's cycle, managing logistics while benchmarking quality and operational best practices
- Ensure profitability of region by meeting KPIs like assessors/consultants' fees, expenses, and local sales, among others
- Generate reports to various areas like Legal, Client Services and Operations
- Local and regional sales for methodologies (Sedex, Higg, SLCP, RBA) to suppliers
Owner at 28 Segundos Café (2015-11 – 2016-11)
Owned and operated a mobile artisanal coffee truck.
- Create business model, arranged financing, identify target market, develop product strategy
- Collaborate with marketing agency with brand and communication strategies
CAP Reviewer at UL LLC (2013-01 – 2016-01)
Quality assurance reviewer for the Coca Cola Company Audit reports in America Region (USA/CAN, LATAM & Caribbean).
- Desktop Reviewer: Closure of Corrective Action Plan for Coca-Cola suppliers via Desktop Verification
Administrative Assistant, Quality Inspection Specialist at STR [Specialist Technology Resources] acquired by UL LLC on 2012 (2007-11 – 2013-12)
Client services, planner scheduler and logistic arrangements for quality assurance division.
- Client services, planner scheduler and logistic arrangements
- Coordinator for quality assurance División: Americas and the Caribbean for clients such as HSN, Levi Strauss & co, Teamwork Athletic Apparel
- Administrative activities: Financial conciliations, allocating resources for inspections by hiring independent quality contractors
Internship at TAMSA (2006-11 – 2007-10)
Intern at supply chain area.
- Tracking PO status with suppliers by scheduling weekly meetings, monitoring supplier's status, performance and generate reports to management team
- Monitoring the receipt of materials and supplies
