Non-Traditional HR Leader / Head of People
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My mindset synergizes HR-Tech Innovations with Positive Leadership to cultivate teams that are happier, more innovative, productive, and profitable—in that order. With over 12 years of international experience driven by innovative HR strategies, I’ve successfully implemented a distinctive Employee
Value Propositions, unique Cultures and Global Talent Development programs for both Multinational
Corporations and Startups, resulting in more than 40% increase in Employee Net Promoter Score
(eNPS) and a 25% rise in annual retention rates.
EPAM Systems, Inc. // Software & IT Consulting // Mexico
LatAm Region Lead People Advisor // Direct Reports: 4
Nov 2024 - Present
Responsible for partnering with LatAm Senior Managers to develop and implement effective HR practices that drive strategic business growth and increase team engagement.
Multiplica // Digital Consulting // Mexico
People Manager MX & USA // Direct Reports: 5
Mar 2024 - Nov 2024
I lead the alignment of talent strategies with corporate goals, driving organizational culture and maximizing performance through tech-innovations and people-centered practices for Mexico and USA.
Centers of Excellence: Implemented a “Global CoE’s and HRBP model”
, driving talent development efficiency by 35%, accelerating upskilling initiatives and optimizing succession planning.
Culture Project: Developed “Multipliers” strategy, achieving 95% adoption of company values in new hires and a 40% boost in engagement across hybrid and remote teams in Mexico and USA.
CleverIT Group // Software Startup // Santiago, Chile
Global Chief People Officer // Direct Reports: 8
July 2020 - Jan 2024
I led CleverIT Group’s workforce growth by 500%, scaling from 50 to +300 employees across multiple countries in just over 4 years. I led the People, Happiness & HR Team, and execute the strategy driving a distinctive “Cool-ture” in the IT industry, preparing for Exit (M&A / IPO).
Talent Development : Launched a “Cleverians Program” (High Performers), resulting in 30% more internal promotions and 20% higher skill ratings, succession plans and talent global structure.
Talent Acquisition: Developed an innovative global recruitment program impacting application,
hiring, cost, and rejection success rates.
Learning, Skilling & Upskilling: Achieved 100% developers certifications, enhancing project delivery efficiency by 45% and implemented new LMS.
Happiness & Culture: Boosted “Cool-ture”
, earning 2 Top Employer Certifications for 3 consecutive years; resulted in a 90% Employee Satisfaction rate and staff turnover reduced by half.Employee Experience Lifecycle: From onboarding to offboarding, the complete journey map was improved, enhancing new hire annual retention by 25% and eNPS by 45%.
Global HR Operations: Optimized multi-country HR Operations, reducing legal risks and ERP migration, reducing cost by 20% and opening 4 new subsidiaries(Austin, Lima, Montevideo, Madrid)
Diversity, Equity & Inclusion (DEI): Led DEI initiatives, increasing diversity hires by 40% and Women in leadership positions by 150%, with a 35% improvement in DEI Survey scores.
Leadership: Developed an Advanced Leadership Training Program for C-Levels and Mid-Level
Managers, resulting in a 35% increase in Leadership competency scores and a 20% growth in internal candidates qualifying for senior roles within 2 years.
Innovation: Pioneered the integration of gamification techniques, metaverse environments, and AI-
driven analytics into our HR tools, elevating user engagement by 50% and accelerating the digital transformation of HR practices.
Volkswagen Group & VW Bank // Automotive & Fintech // Mexico & Germany
HRBP & Global Mobility
Jan 2016 - Jun 2020
As a HR Business Partner specialized in Global Mobility, I led initiatives that enhanced workforce agility and cross-border collaboration. My strategic influence was pivotal in aligning HR operations with global business objectives, yielding a 25% improvement in expatriate assignment success rates.
Strategic HR Advisory: Guided leadership on HR strategic direction, optimizing talent acquisition and retention processes, resulting in a 30% enhancement in workforce stability.
Change Management: Led organizational transformation initiatives, achieving a 40% increase in successful adoption of new processes and systems across the company.
Business Alignment: Aligned HR strategies with business objectives, contributing to a 20%
improvement in OPEX.
Global Mobility: Streamlined global mobility programs, facilitating a 50% reduction in expatriate turnover and a 25% improvement in international assignment satisfaction rates.
Santander // Banking & Finance // Mexico’s South Region
Sr. Talent Acquisition Specialist
Nov 2014 - Jan 2016
Ernst & Young // Big4 // Mexico’s South Region
Aug 2013 - Sep 2014
TV Azteca // TV & Media // Mexico City
The Future of People Academy, 2023
MITx, 2020
Certificate: Shaping Work of the Future, Digital HR
Universidad Autonoma de Madrid, 2012-2013
B. Universidad Autónoma de Puebla, 2008-2012
