Carolina Sainos

A determined, empathetic and bilingual Sales Manager with 8 years of experience in remote, hybrid and face-to-face models including international Technology, HR, Transportation and Business Events companies. The following are my skills:

• Technological platforms mastery
• Highly proficient in CRM sales software (Salesforce, Hubspot, Outreach, Dynamics, SAP)
• Acquire ideal prospect profiles & industries by creating strategic analysis of markets and trends.
• Analytical capacity to apply methods & techniques for effective decision making.
• Sales process knowledge
• Agenda planning for commercial training.
• Teach, direct & maximize the use of technological tools.
• Ability to build a common goal by motivating the team with business values.

Professional Experience

SENSEDIA CDMX (remote) Jan 2023- Actual 

Sales Development

Sensedia is a leading provider of integration solutions. Its world-class portfolio includes API Management Platform, Adaptive Governance, Events Hub, Service Mesh, Cloud Connectors and Professional Services' strategic teams.

• Build a strong sales team in Mexico.
• Create brand awareness with public relations & remote events.
• Execute sales proposals.
• Build AWS relationships while aiming for strategic partnership alliances.

GLOBALIZATION PARTNERS CDMX (remote) 2020-2022

Manager Business Development 2021-2022

Responsible for training, alignment & development of 8 BDRs in standardized processes (SOP). Motive BDRs in order to empower their growth and challenge them toward new positions within the company.

• 120 SQLs in two months in a row with 8 BDRs were achieved.
• 70% increase of inbound sales by building an international team of 8 BDRs (Mexico, Colombia, Ireland and Malaysia) that could be recorded & answered consistently.

• I worked with the web design team to have the company's phone number in a strategic place, thus increasing the sales of the lead source by 40%.
• Optimized the use of 3 platforms to be able to give feedback to lead providers, thus creating an efficient pipeline with ICP & industries.

Business Development Team Leader 2021

Teach and train new BDRs in daily activities. Monitor and motivate the team to achieve their KPIs while exhibiting consistent leadership. Create soft and hard skills training.

• I held the top performer position for 6 consecutive months leading to my promotion as manager.
• I was awarded in 2021 for reaching my annual sales quota.

Business Development Representative 2020-2021

Analyze and strategize sales pipelines to obtain ICP. Keep updated with MKT content & constant sales training.

• I not only reached but exceeded KPIs expectations with 90 calls per day & 21 SQLs per month.
• I earned my promotion thanks to quality results and strong work ethic. 

SENETIC CDMX (remote) 2019-2020

Business Development

Responsible for the sales chatbot as well as the sales line. Generation of sales pipeline. Prospecting, quoting, closing sales, customer service and post sales primarily for Microsoft 365, Veeam and VMware licensing. Escalate complex technical projects to the team in Poland.

• I was the primary point of contact in LATAM.
• My most important challenge was to lead the way, with brand awareness and sales for Mexico, Colombia, Argentina, Peru, Chile to name a few.
• I handled and maintained 95% incoming call prospects, chatbot and quote request were met.

ITERA PROCESS CDMX 2018-2019

Cloud Account Manager

Management and control of multiple IT projects by having an aligned team of cloud architects in order to meet client's processes and requirements.

UBER CDMX 2016-2018

Senior Account Manager

Creation of sales pipeline by executing an analysis of Mexican ICP, Brand awareness of Uber corporate solution

Academic Achievements 

Universidad del Valle de México CDMX 2022 to Current

Sales Management Director

UNAM CDMX 2015

English Instructor 

Additional Training

Sales Persuasion 2022

Salesforce for Sells Managers 2022

The Science of sales 2022

Sales Management fundamentals 2022

HABILIDADES ADICIONALES

Advanced English

Pleasure in teaching

Multicultural environment Adaptation