Customer Service Representative
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Profesional de servicio al cliente
Customer service professional with over 10 years of experience in international industries, including automotive, industrial manufacturing, packaging, and telecommunications, with a strong focus on B2B, OEM, and Tier 1 markets.
Proven track record of successfully leading cross-functional projects and driving customer success metrics such as Net Promoter Score (NPS) and
Customer Satisfaction (CSAT).
Diplomado en gestión profesional de proyectos