Constanza Vila

Professional with experience in regulated healthcare environments, focused on stakeholder management, coordination of institutional processes, and supporting decision-making in complex settings. Experienced in aligning internal teams and external stakeholders, with strong understanding of the healthcare ecosystem.

Public Account Lead at Johnson & Johnson MedTech (2026-01 – Present)

Administrative management and oversight of contracts with major public health institutions, ensuring accurate documentation, timely execution, and operational continuity.

• Administrative management and oversight of contracts with major public health institutions (IMSS, ISSSTE, INSABI, BIRMEX), ensuring accurate documentation, timely execution, and operational continuity.
• Contribute to the evaluation of opportunities within the institutional healthcare market.
• Legal representation throughout public procurement cycles—including bidding processes, awards, and contract formalization—guaranteeing full compliance with regulatory and institutional requirements.
• Enhancement of institutional visibility through consistent engagement with hospitals and public sector stakeholders, cultivating strong, strategic relationships with administrative and procurement departments.
• Coordination of cross-functional processes involving internal teams (legal, commercial, bids & tenders) and external actors.
• Developed materials to communicate key insights to internal teams.

Specialist, Employee Connection, US at Warner Bros. Discovery (2024-08 – 2025-12)

Analysis and resolution of employee and client requests, data entry, and payroll troubleshooting.

• Analyze and resolve + 200 different types of requests per week from employees and clients based on data.
• Perform employee data transactions and data-entry in Workday, Service Now and OTA.
• Troubleshoot payroll and time off inquiries, employment verifications, direct deposit setups, pay and tax document re-issues.
• Maintained 100% compliance with internal data privacy and confidentiality policies.
• Generated and maintained reports monthly for HR leadership, improving process visibility and decision-making

Project Supporter at Reinserta A.C (2024-02 – 2024-06)

Support for initiatives aimed at identifying and addressing wrongful convictions, including podcast transcription and logistical coordination.

• Transcription of episodes of the "Penitencia" podcast, which delves into the personal stories of incarcerated individuals in Mexico, shedding light on issues of justice, violence, and systemic flaws.
• Coordinate and provide logistical assistance for various events.
• Assist in initiatives aimed at identifying and addressing wrongful convictions, working alongside legal teams and advocacy groups to support affected individuals.
• Develop press reports to communicate organizational activities, and key messages to the public and media outlets.

Intern of Commissions at International Chamber of Commerce México (ICC MX) (2023-01 – 2023-06)

Support for initiatives related to business and regulatory environments, research and analysis, and stakeholder relationship development.

• Supported initiatives related to business and regulatory environments.
• Conducted research and analysis on institutional and economic topics.
• Collaborated with internal teams and external stakeholders in structured environments.
• Assisted in organizing events (e.g., ESG workshops, anti-corruption workshops, nearshoring workshops).
• Developed and maintained relationships with NGOs, governments, business chambers, academia, etc.
• Prepared reports, informational documents, and communication materials for external stakeholders.

Counselor at Camp Glen Arden For Girls (US) (2021-05 – 2021-07)

Monitoring, guidance, and activity leadership for kids and teenagers.

• Monitor and guidance for kids and teenagers
• Coordination and supervision of group events
• Leading and developing recreational and educational activities

Graduate in International Relations – La Salle University Mexico (2020-09 – 2024-06)

Academic Exchange in International Relations – Alicante University, Spain (2023-08 – 2024-01)