Cuitlahuac Zara
Representante de servicio al cliente call center
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Sobre mí
Soy una persona que se ha dedicado a trabajar en call centers desde has 10 años, me agrada trabajar ayudando a la gente.
Experiencia
Bilingual Sales Representative: at Teleperformance
October-2013 - November-2014 - Customer Service/Tech Support customer service at tech support for comcast, sales representative
Sales Representative: at Grupo Gallegos (Former Iusacell, now AT&T)
November 2014 - May 2016
Customer Service
Sales representative, field work, customer engaged personally
Sales Representative: at Intermex servicios integrales
August 2018 – September 2018
Wire transfer representative, wire transfers from USA to Latam
Sales Representative: at PABS (Programa Apoyo Beneficio Social)
October 2018 – June 2019
Sales representative for funeral services at the Social Benefit Support Program
Sales Representative: at Koe Mexicana
July 2019 - July 2020
Sales Representative for an English learning program designed for Latam
Tech support: at Door dash
July 2021 – July 2022
Dasher tech support
Tech support: at Ttec DraftKings campaign
August 2022 – May 2023
Tech support representative for Casino online players
Tech support: at Ttec Booking.com campaign
May 2023 - Present
Tech support representative for Casino online players
Educación
Languages
French
Advanced DELF b-2
English
Advanced
Hardware
Excel, Power Point, Word, MATLAB, ASPEN, middled AutoCAD programming,
Additional Knowledge
Audit
How to handle norms ISO 14001, 9001 in terms of legislation, impact, auditing and environmental safety
Running a Lab
Meticulous handling any type of laboratory material as well as reagents for qualitative, quantitative analysis and instrumental analysis.
Calibration Curves
Prepare calibration curves for devices such as spectrophotometers
Topography
Taking coastal profiles or any type of profile and bathymetric studies
