Edder “SWISH” Medrano
Sales And Customer Service Representative
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Sobre mí
Bilingual Customer Service Representative supporting bilingual Spanish-English communication, high-volume guest interactions, and routine service requests in hospitality settings. Brings front-desk experience in phone coverage, appointment scheduling, visitor direction, and organized recordkeeping to help keep service flow smooth. Delivers courteous, accurate support that resolves 93% to 98% of routine guest requests without follow-up while maintaining a polished customer experience.
Experiencia
Departamento De Conservacion Ambiental at IMSS (2019-06 – 2026-07)
English Tutor at Birmingham (2019-01 – 2021-05)
- Temporary season
Sales Agent at AT&T (2018-02 – 2019)
- Temporari seasons
Construccion Worker at Sheetrock (2007-10 – 2016)
Educación
High School Diploma – Language Academy At Pinkston High School
