Edwin Valle

Bilingual (EN/ES) Client-Facing Specialist with 10+ years of experience bridging U.S.-based clients and technical teams in digital and software environments. Proven ability to translate business needs into technical solutions, support pre-sales processes, and improve client communication to drive successful outcomes. Experienced in leading client conversations, managing expectations, and positioning complex solutions (including data security tools) in a clear, business-oriented way.

Strong background in UX/UI and frontend development, enabling effective collaboration between non-technical stakeholders and engineering teams.

Achievements: Supported sales process contributing to successful positioning of encryption solution for banking client. Improved communication flow between client and dev team, reducing misunderstandings

Client-Facing Technical Specialist / Pre-Sales Support at PruTech Solutions (2019-01 – Present)

• Collaborate with Sales and internal teams to support lead qualification and opportunity development.
• Led and supported client calls and meetings with U.S.-based teams, helping identify needs and potential solutions.
• Contributed to pre-sales processes by leading client-facing conversations and helping position technical solutions based on business needs.
• Contributed to pre-sales initiatives for global enterprise clients such as Philip Morris International technology integration project, helping bridge technical capabilities with business needs during solution discovery conversations.
• Contribute to the pre-sales process for a current banking prospect by helping position a data encryption solution, translating technical capabilities into business value.
• Maintain ongoing communication with stakeholders, ensuring alignment between client expectations and delivery teams.
• Develop presentations and materials to support sales conversations and internal alignment.

UX/UI Designer & Frontend Developer at Tata Consultancy Services (TCS) / BBVA (2017-01 – 2019-12)

• Participated in Agile (Scrum) environments, collaborating with cross-functional teams.
• Gathered requirements and contributed to solution design for financial systems.
• Supported communication between technical teams and business stakeholders.

Web Designer & Frontend Developer / Client Interaction at Netmark (2014-01 – 2017-12)

• Conducted direct communication with English-speaking clients via calls and email.
• Gathered client requirements and translated them into functional solutions.
• Supported client-facing presentations and solution discussions.
• Contributed to early-stage opportunity discussions through client interaction and needs identification.

Licenciatura en Informática in Informática – Universidad Nacional Autónoma de México (UNAM) (2007-01 – 2011-12)