Gabriela Diaz

Bilingual (English/Spanish) MSW and Kaiser Permanente Mental Health Scholar with 10+ years of healthcare experience and 1,000+ hours of advanced clinical training. Provider of evidence-based behavioral health care across inpatient psychiatry, Addiction Medicine, PHP, IOP, and virtual platforms (ON24). Expertise in assessment, crisis intervention, and individual and group therapy, including large-scale virtual psychoeducational group facilitation.

Recognized for clinical leadership, innovation, and excellence, with a strong commitment to trauma-informed, culturally responsive care. Actively pursuing California LCSW licensure.

Psychiatric Social Work Intern - Kaiser Permanente Mental Health Center - Los Angeles - Los Angeles

(2026-01 - 2026-08)

• Delivered behavioral health services across inpatient psychiatry, PHP, and case management settings
• Conducted psychosocial assessments, administered the C-SSRS, MSEs, safety planning, and discharge planning
• Provided individual therapy, crisis intervention, and group facilitation using MI, CBT, DBT, SFBT, and trauma-informed care
• Managed complex cases including mood disorders, psychosis, trauma, co-occurring disorders, and 5150 holds
• Collaborated with interdisciplinary teams and documented in Epic to ensure continuity of care
• Conducted psychiatric hold probable cause hearings in alignment with legal standards
• Managed an active caseload of 10-15 inpatient psychiatric clients, providing crisis intervention, treatment planning, care coordination, and discharge support

Psychoeducational Group Facilitator (Virtual) - Kaiser Permanente Regional Behavioral Health - Southern California - Southern California

(2025-01 - 2026-12)

• Facilitated live virtual groups via ON24 for adult clients on codependency and parenting adolescent children
• Delivered trauma-informed, client-centered curriculum to promote insight and behavioral change
• Led real-time discussions and clinical Q&A, fostering a safe and engaging group environment
• Applied family systems theory to address boundaries, communication, and relational patterns
• Assessed participant needs and adapted content to enhance engagement and comprehension
• Developed facilitator notes to support clear, accessible, and clinically relevant delivery
• Utilized ON24 tools to manage group flow, participation, and virtual engagement

Psychiatric Social Work Intern - Addiction Medicine - Kaiser Permanente Chemical Dependency Recovery Program - West Covina - West Covina

(2025-05 - 2025-11)

• Provided behavioral health services across PHP, IOP, and outpatient substance use treatment programs
• Completed biopsychosocial and ASAM assessments, screenings (PHQ-9, GAD-2, AOQ), and safety planning
• Delivered individual therapy and co-facilitated psychoeducational groups using MI, CBT, DBT, and trauma-informed care
• Partnered with interdisciplinary teams to develop and implement individualized treatment plans
• Designed behavioral health curriculum, built a SharePoint clinical resource library, and led staff education trainings
• Applied Feedback-Informed Care (FIC) using standardized outcome measures (TPI, SATSS, YSATSS, BHI, AOQ, PHQ, GAD, AUD, and therapeutic alliance tools) to monitor progress and adjust interventions in real time
• Provided comprehensive case management services, including resource coordination and referrals
• Participated in weekly interdisciplinary case conferences with physicians, therapists, and leadership to coordinate patient care
• Provided individual counseling services to adolescent patients as assigned
• Facilitated psychoeducational groups focused on chemical dependency and substance use disorders
• Developed and presented individualized treatment plans to the CDRP/treatment team for review, recommendations, revisions, and approval
• Managed an active caseload of 5-10 psychiatric clients, providing individual therapy, conducting ongoing assessments, implementing evidence-based interventions, and collaborating with interdisciplinary teams to support treatment goals and patient progress

Revenue Cycle Collector II - Kaiser Permanente

(2002-10)

• Resolve complex claims while ensuring compliance and quality
• Improve workflows, staff education, and patient experience through cross-team collaboration

KP Mental Health Advocate - Kaiser Permanente

(2024-01)

• Promote mental wellness through education, peer support, and employee resource navigation

KP Cares Hospice Volunteer - Kaiser Permanente

(2023-01)

• Provide caregiver respite, emotional support, and companionship to hospice patients and families

Union Field Organizer & Executive board member - SEIU-United Healthcare Workers Union / Kaiser Permanente

(2020-01 - 2023-12)

• Led advocacy initiatives supporting 1,800+ healthcare workers
• Mentored 40+ leaders; strengthened engagement and workforce development
• Advanced health equity and community education efforts
• Partnered to improve care delivery systems

Master of Social Work - Social Work - University of Massachusetts Global (2026-08)

Kaiser Permanente Mental Health Scholars Program - University of Massachusetts Global

Bachelor of Science - Healthcare Management - Colorado Technical University

Certification - Total Quality Management - Management Strategy Institute