Skills
· Performance reporting
· Financial Forecasting
· Operational policy updates
· Data analytics
· Team structuring
· Continuous Process Improvement (CPI)
· ISO certification requirements
· Matrix management coordination
· Accounting systems
· Operational development strategy
· Production scheduling
· LEAN manufacturing
· Cost-reduction strategies
· Technology integration
· Lean management principles
· Profit and loss understanding
· Investor relationship building
· Contract negotiation
· Customer retention strategies
· Culture development
· Customer relationship management
· IT capability enhancement
· Knowledge of ISO standards
· Lean Six Sigma
· Business continuity planning
· Workforce training and development
· Change management
· Tender writing
· Operational planning
· Service improvements strategy
· Change implementation
· Project coordination
· Business development
· Policy formulation
· Workflow optimization
· Talent Management
· Root Cause Analysis
· Operational leadership
· Six Sigma Certification
· Power Bi
Experience
January 2021 – November 2025
Operation Manufacturing Manager
NARO Co., Irapuato Guanajuato
- Operation Manager responsible to achieve the performance of operations in construction, supplies and qualities, following up KPI´s to fulfilling the customer expectations.
- Plant Headcount 240 persons
- Annual sales 100 MDD
- Customers Gobierno del estado de Michoacan, Gobierno del estado de Guanajuato, Tecniflex Ansorge, Draxton
- Successful Start-up of the company in 2021 with the design, development and construction.
- Responsible for coordinating high-performance teams to achieve the company´s goals, ensuring customer and investor requirements are met.
- Monitoring and analyzing key operation metrics, adjust strategies to meet production targets, focus team on continuous improvement on on-time delivery, productivity improvements, process control.
- Motivate staff to address problems with a root cause solution approach (Product quality, Lean M. Customer delivery).
- Setting the strategy and driving operation excellence accountability around safety and culture in the company.
- As Operation manager build strong relationships with key stakeholders, ensure installation capacity for current production and new projects, able to communicate direction for upper management.
- Sought continued innovation within management and operations structures to maximize company potential.
- Established successful, attainable annual operational plans, maximizing company performance and growth.
November 2013 - December 2020
General Manager/ Quality Manager
AKI Seat Manufacturing, Salamanca Guanajuato
- General Manager responsible for the performance of plant, manufacturing, maintenance, Logistic, Continuous improvement and Quality.
- Plant Headcount 700 persons
- Annual sales 120 MDD
- Customer MMVO, 4M MAZDA
- Successful start-up of the company with project J-36W Seats construction for MAZDA Mexico, supporting the quality assurance of 48 suppliers furthermore assurance the quality in production lines.
- The quality award was achieved in 2014, granted by Mazda Mexico to its best suppliers during the start of operation at the plant.
- As General manager responsible of KPI´s following up and make the adjusting needed to meet production targets.
- Liability around safety, quality, delivery, cost. Leading lean methodologies together people, and servant leadership.
- Improving On-time delivery, productivity, process controls, in order to create better standards with a daily management and continuous improvement.
- Driving Problems solving to ensure customer satisfaction, setting strategies and driving operation excellence.
- Understanding the production process, build relationships with key stakeholders, able to articulate production escalation.
- Role will be responsible to ensure installation capacity for current production programs and futures and communicate directions for upper management.
- Leveraged financial data and forecasts to set clear operating budgets.
- Authorized use of teams and materials for specific departments and projects.
- Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
- Reported successes, failures and new plans to governing body to guide decision-making.
- Built successful business culture focused on performance optimization and goal attainment.
March 2010 - November 2013
Quality Assurance Manager
CCL container, San Jose de Iturbide Guanajuato
- Quality Assurance Manager responsible to respond to all customer complaints, APQP process for the new Projects or any request/ proposed change product or process.
- Responsible for the Quality Assurance in the production areas and Supplier Quality including incoming in two manufacturing plants in Edo. Mexico and the other in Guanajuato (San José de Iturbide).
- Responsible for setting the strategy and quality objectives for each plant, monitoring the progress of each physical indicator and coaching to the personnel to achieve the goals set.
- Conducted reviews, 1:1 supervision and performance appraisals with staff.
- Adapted QA plans to meet customer regulatory requirements and internal business controls.
- Provided technical input into recruiting activities to drive quality hires.
- Implemented and trained staff on SPC QA tracking and recording keeping software.
- Outlined QA strategy for all performance testing.
- Prepared and coached department heads on audit requirements by external auditors.
- Designed and delivered QA training for manufacturing personnel.
- Outlined standardized procedures for company inspections and process reviews.
January 2002 - March 2010
Quality Assurance Manager
Valeo Electrical System, San Luis Potosí
- Quality Assurance Manager responsible to respond to all customer complaints (GM, Nissan, Hyundai, Toyota), APQP process for any request/ proposed change product or process.
- Responsible for the Quality Assurance in the production machining areas, and supplier Quality including incoming Inspection.
- Start up of new lines and process, customer validation and production transfers.
- Leader in PDCA team in order to implement solution to complex problems, Leader implementer of projects Green Belt with saving $500,000 usd per year.
- Responsible to achieve capability process required by customers (CPK>1.67). Three years being employed as process and product quality auditor, planning and perform audits during launching products.
- Provided technical input into recruiting activities to drive quality hires.
- Conducted reviews, 1:1 supervision and performance appraisals with staff.
- Prepared and coached department heads on audit requirements by external auditors.
- Designed and delivered QA training for manufacturing personnel.
- Presented key findings to company executives, recommending changes to improve quality systems.
- Kept staff ahead of policy and regulatory compliance changes through mandatory CPD training.
- Reviewed manufacturing processes and formulated strategies to improve productivity.
- Supported timely, quality product release through diligent production analysis and evaluation.
- Performed thorough quality investigations, identifying key development strategies and supporting idea implementation.
- Ensured products met manufacturing specifications by measuring dimensions and testing functionality.
- Managed onsite testing for customers in alignment with project specifications.
- Coordinated and participated in internal and external quality management system audits to guarantee product and quality specifications.
June 2000 - December 2001
Test Engineer
GCI services
- Test Engineer responsible to perform and report test results during the validation process of new products.
