Isaac samuel Ovilla

I am a sales representative who is specializes in customer service, great communications skills expertise on sales strategies.

Customer Service-customer service agent - Ge

(2025-09)

• Solve inquiries related with the Ge products and cross selling.

Secondary Department Agent - ALLSTATE INSURANCE COMPANY

(2025-01 - 2025-08)

• Coordinate the release of impounded vehicles
• Negotiate with yards to resolve pending charges.
• Liaise with service providers to secure the most competitive rates.

CUSTOMER SERVICE AGENT (KOHL`S) - TELEPERFORMANCE

(2024-08 - 2024-12)

• Resolved customer issues related to online orders and payments.
• Assisted with order placement, account statements, and Kohl's card inquiries.
• Delivered high-quality customer service by addressing concerns efficiently

Customer Service & Sales Representative - LOCALIZA RENT A CAR

(2023-07 - 2024-08)

• Offered customers the best rental deals, tailored to their needs.
• Addressed questions about lease agreements, insurance, and payment reservations.
• Built strong client relationships to maintain sales goals and generate new business opportunities

Degree obtained - Computer Engineering - Universidad Autónoma de la Ciudad de México

Degree obtained - Centro de Estudios Tecnológicos e industriales No.32

Degree obtained on level c2 - English school - Harmon hall