Ismael García

Highly skilled in Quality and Operations, with over 15 years of experience in each area. Proven expertise in driving customer service excellence, strengthening Quality Systems, and optimizing Quality Control processes. In Production, developed a strong background in achieving high efficiency, ensuring on-time deliveries in a JIS (Just-In-Sequence) environment, and enhancing preventive maintenance programs, with a strong focus on process optimization, quality assurance, and compliance with OEM requirements and IATF 16949 standards.

Chief Operating Officer at AirTemp de México (2024-12 – Present)

Responsibilities include Operations Management, setting KPIs, adapting processes, structuring areas for customer needs, ensuring volume and quality standards, and addressing process deviations through a flexible Quality Management System (QMS).

Head of Production, JIS and Maintenance at SAS Automotive a Motherson Company (2024-08 – 2025-06)

• Oversee production, Just-In-Sequence (JIS) operations, and maintenance areas to ensure seamless manufacturing processes.
• Manage a team of 182 direct labor employees, 28 indirect labor staff, 10 maintenance technicians, 6 supervisors, and 2 coordinators.
• Ensure on-time cockpit production and delivery by maintaining strict process control.
• Drive efficiency improvements while identifying and eliminating production stoppages.

Head of Quality at SAS Automotive a Motherson Company (2018-04 – 2024-07)

• Lead the Quality Department for Tier 1 VWM cockpit assembly in a Just-In-Sequence (JIS) plant.
• Oversee customer service, Quality System management, and quality process improvements.
• Reduce customer claims from 127 in 2018 to just 5 in 2023 through proactive quality initiatives.
• Achieve Zero Customer Q-Escalations and Zero Field Complaints by implementing rigorous quality controls.

Head of Interiors Group, Head of Metal Group at Volkswagen Mexico (2015-05 – 2018-04)

• Manage the Interiors and Metal group for Jetta, ensuring high-quality standards.
• Maintain a strong Quality System across suppliers to uphold manufacturing excellence.
• Monitor supplier performance through scorecard evaluations and continuous follow-ups.
• Conduct product audits to verify compliance with safety and quality requirements.
• Drive improvement initiatives through TRL audits, strategic plans, and process optimizations.

BTV at Volkswagen Mexico (2008-11 – 2015-05)

• Ensure the quality and reliability of seats, seat belts, airbag modules, and steering wheels for Variant (362), Jetta (361), and Golf (372).
• Maintain a robust Quality System across suppliers to uphold manufacturing standards.
• Monitor supplier performance through scorecard evaluations and proactive follow-ups.
• Conduct product audits to verify compliance with safety and quality requirements.
• Drive continuous improvement processes for foams, leather, metallic parts, and other critical components.

Project Manager at Premier Manufacturing Support Services (2006-08 – 2008-08)

Production Supervisor at Johnson Control Automotive (2005-03 – 2006-08)

Head of Shift Plant JIT at Brose Puebla (2001-02 – 2003-02)

Production Manager at ACE Packaging Systems (1998-08 – 1999-11)

Production Manager - Production Superintendet - Material Supplier at Schneider Electric (1993-12 – 1998-06)

Bachelor in Industrial Engineering – UPAEP (1988 – 1993)