Itatti De La Garza

Detail-oriented and adaptable professional with proven expertise in administrative support, compliance, and operations. Skilled at coordinating complex workflows and maintaining accuracy under pressure. Seeking to leverage experience in environments with high-impact event coordination.

Release Customs Analyst/Audit Support - Livingston International - Remote

(2022-04 - 2025-11)

• Managed high-volume customs entry processing, ensuring accuracy and timeliness for major clients.
• Created and verified documentation for import/export activities.
• Resolved shipment issues by coordinating with my team and inner departments to maintain smooth operations.
• Ensured adherence to U.S. Customs regulations and internal SOPs.
• Delivered actionable insights to improve internal controls and reduce risk.
• Balanced daily customs operations with audit support responsibilities, consistently meeting productivity targets.

Internship - Fisher Agencies - Remote

(2021-12 - 2021-12)

Worked under management guidance at American Income Life Insurance Company (a subsidiary of Globe Life).

• Completed intensive training in Life Insurance to develop strong consulting and advocacy skills.
• Effectively communicated and conveyed insurance information to customers requesting additional details.

Substitute Teacher - St. Augustine High School

(2018-08 - 2018-10)

• Supervised 9th to 12th grade students, presenting and instructing daily assignments during teacher absences.
• Fostered an open-minded and patient approach to encourage a continuous, respectful, and well-behaved classroom environment.

Management Consultant - Books by Deirde

(2018-01 - 2018-05)

• Collaborated with a team of three to direct and guide consultation efforts for a unique book business.
• Targeted prospective customers and developed tailored sales and marketing presentations.
• Applied effective techniques to secure business approvals and close sales.

Administrative Assistant/Work Study - St. Mary's University

(2016-08 - 2018-05)

• Operated and maintained office equipment (high-speed copiers, scanners) and managed mailroom functions, ensuring smooth daily departmental operations.

Master of Science - International Marketing - Hult International Business School (2020-09 - 2021-05)

Master of Science - International Business - Hult International Business School (2019-09 - 2020-05)

Bachelor of International Business - International Business - St. Mary's University (2015-09 - 2018-05)