Jimena Garza

Creative thinker with a strong eye for visual storytelling and a deep understanding of digital culture. I specialize in content creation and curation, blending graphic design, strategy, and audience insight to build engaging and meaningful brand experiences.

Front Desk & Operations Assistant at Studio by MPS (2024-12 – Present)

Reception and personalized attention to clients and visitors. Payment processing, sales, and operational coordination of the space: opening, closing, inventory management, and visual organization.

• Reception and personalized attention to clients and visitors.
• Payment processing, sales, and operational coordination of the space: opening, closing, inventory management, and visual organization.

Medical Interpreter at Kelly Services, Language Line Solutions (2024)

Provided real-time medical interpretation for medical emergency and bank calls, ensuring accurate and culturally sensitive communication. Managed high-pressure situations with professionalism and composure.

• Provided real-time medical interpretation for medical emergency and bank calls, ensuring accurate and culturally sensitive communication.
• Managed high-pressure situations with professionalism and composure.

Community Manager at Snap It Go (2023-01 – 2024-12)

Led the platform launch in the U.S. market, training sales representatives and reaching potential clients. Developed and executed digital marketing campaigns to enhance brand visibility and engagement. Created and executed visual and written content aligned with brand strategy, increasing audience engagement and brand consistency across digital platforms.

Utilized analytics tools to optimize social media performance and engagement. Managed social media accounts, increasing followers and interaction through targeted strategies.

• Led the platform launch in the U.S. market, training sales representatives and reaching potential clients.
• Developed and executed digital marketing campaigns to enhance brand visibility and engagement.
• Created and executed visual and written content aligned with brand strategy, increasing audience engagement and brand consistency across digital platforms.
• Utilized analytics tools to optimize social media performance and engagement.
• Managed social media accounts, increasing followers and interaction through targeted strategies.

Marketing & Community Manager at Urban Fork (2023-01 – 2023-12)

Designed, created, and scheduled social media content, including posts, images, videos, and reels. Monitored trends and online conversations to engage with the audience in real time. Planned and coordinated special events, ensuring seamless organization and execution. Boosted brand awareness and increased social media followers through strategic campaigns.

• Designed, created, and scheduled social media content, including posts, images, videos, and reels.
• Monitored trends and online conversations to engage with the audience in real time.
• Planned and coordinated special events, ensuring seamless organization and execution.
• Boosted brand awareness and increased social media followers through strategic campaigns.

Customer Service Agent at Foundever Mexico, Abbott CGM Campaign US (2022-01 – 2023-12)

Provided customer support assisting elderly clients with diabetes. Handled inquiries and complaints to ensure customer satisfaction.

• Provided customer support assisting elderly clients with diabetes.
• Handled inquiries and complaints to ensure customer satisfaction.

Brand Manager at MiCochinito.com (2020-01 – 2021-12)

Designed and implemented social media strategies, increasing engagement and brand presence. Created engaging content that contributed to a steady follower growth. Organized online and offline events to strengthen the community. Analyzed social media metrics to optimize content performance and audience interaction.

• Designed and implemented social media strategies, increasing engagement and brand presence.
• Created engaging content that contributed to a steady follower growth.
• Organized online and offline events to strengthen the community.
• Analyzed social media metrics to optimize content performance and audience interaction.

Marketing Assistant at Canou (2017-01 – 2018-12)

Developed copywriting and digital content for marketing campaigns. Managed and improved digital platforms to enhance user experience. Assisted in developing marketing initiatives targeting potential investors.

• Developed copywriting and digital content for marketing campaigns.
• Managed and improved digital platforms to enhance user experience.
• Assisted in developing marketing initiatives targeting potential investors.

Administrative Assistant at Crowdfunding Mx & Inter - American Development Bank (2016-01 – 2019-12)

Managed schedules and corporate correspondence. Maintained database records and document control.

• Managed schedules and corporate correspondence.
• Maintained database records and document control.

Advertising Management and Corporate Communication Studies in Advertising Management and Corporate Communication – Universidad Anáhuac (2017-01 – 2022-12)

Entrepreneurial Project Development Diploma in Entrepreneurship – Universidad Anáhuac (2019-01 – 2019-12)

Digital Marketing Diploma in Digital Marketing – International Marketing, Spain (2018-01 – 2018-12)

Graphic Design Diploma in Graphic Design – EDUMAC, Mexico City (2017-01 – 2017-12)