Joel Toscano

Technological focused on network configuration and administration, routing, preventive and corrective maintenance, user and customer service, contact with suppliers for equipment quotes, equipment configuration, logical debugging for failures, etc.

Testing Engineer - IBM

(2019-11 - 2021-12)

Lead and organize a group of technicians, support, configuration of racks, switches, enclosures, Bases, exp, creation of tickets, fault debugging, responsible for input and output equipment, responsible for sending logs of completed equipment.

Operations Engineer NOC - Megacable

(2022-05 - 2022-08)

Network monitoring and reporting, failure documentation, process monitoring to restore failures, ticket creation, link drop reports, customer service.

Systems specialist - Sunds Textiles Mexico

(2022-09)

IT infrastructure, network configuration, structured cabling, installation of network cameras and NVR, user registrations and cancellations (active directory), user support, installation and configuration of network equipment, access point, point-to-point antennas, Cisco Meraki administration, modification and configuration of laptops, equipment quotes, requisitions, documentation for certifications such as ctpat, company privacy policies.

Diploma - network configuration and administration - Centro Universitario del Sur (UDG)

English - Proulex language center