Mainframe COBOL Analyst / Production Support
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IT professional with over 10 years of experience working in a Global Delivery Model; results oriented and skilled in resolving complex technical issues, adept at driving customer success and revenue growth through innovative solutions.
COBOL, JCL, ISPF, MVS, Easytrieve, CICS, DB2, IMS, VSAM, GDGs, CHANGEMAN, QMF, SPUFI, Sort Tool, Icetool, NDM, FTP, Control-M, JIRA, REMEDY and Service Now.
Communication, Teamwork, Problem solving, Adaptability, Critical thinking, Creativity.
Production Support | IBM (Financing)
*Planning, scheduling, deploying, and verifying software releases following best practices, quality standards and proper documentation
*All interface issues acknowledged on time (SLA) without scalations, and actions are taken immediately to resolve issues; Perform Adhoc requirements/special reprocessing of applications, jobs, files, etc)
Mainframe System Analyst | TCS (Kaiser Permanente & USAA)
*Development and implementing new process batch in order to reduce several manual tasks performed by production support area. Unit testing and Peer Review for any modificati
*Attending direct client’s request
*Coding JCL - Enhancement FTP/NDM structures for new and existing clients
Mainframe Developer | HCL (USAA)
Worked with SCRUM as development framework of the Agile methodology.
Responsible of the analysis and implementation of different user stories related to production enhancements and issues
Bachelor degree on Information Techologies - Universidad Tecnologica de Leon
