Karen Barrios

I am a disciplined, proactive, and organized person, focused on achieving goals efficiently. I am known for my responsibility and consistency in every task I undertake. I enjoy customer service, providing a friendly, solution-oriented approach and creating positive experiences. I am always looking to improve and add value in every environment where I work.

Customer support I have experience in customer support, providing efficient and timely assistance through various channels such as phone, chat, and email. I focus on understanding each customer’s needs to deliver clear and prompt solutions, always maintaining empathetic and professional communication. I have developed strong skills in problem-solving, handling challenging situations, and case follow-up, ensuring customer satisfaction.

Additionally, I work in an organized and proactive manner, contributing to improving processes and the overall service experience.

Highschool #99 (bachelor degree)

Universidad Politécnica del Valle de México (IT engineer -no degree-)