Leonardo Michell Castañeda Vega

Versatile technical support representative skilled at offering clients easy-to-understand guidance and actinable advice. Positively impacts all costumer interactions and engineering efforts for supported products. Detail oriented, organized and meticulous employee. Works at past pace to meet tight deadlines and ready to contribute to company sucess.

Preparatoria 22 SEMS UDG March 2024 - Present

IT Support Engineer: Managed inventory of computer equipment, standardizing hardware configuration for ease of maintenance and scalability. Installed, configured, tested and maintained operating systems, application software, and systems management tools. Collaborated with cross-functional teams to ensure seamless integration of new systems and technologies. Provided un-site support to academic users, ensuring minimal disruption during activities or events on campus.

Mobile Testing Services “MOTS” November 2022 - April 2023 

Internship RF Lab Testing: Enhanced internship program effectiveness by developing and implementing comprehensive training modules. Developed strong working relationships with colleagues from different departments, fostering collaboration towards shared goals. Trained new laboratory technologist on best practices and standard operating procedures, ensuring consistent team performance Conducted an radiated research, design and testing of radio frequency hardware and subsystem integration for designated products or costumer applications.

Bachelor's Degree: Computer Engineering, Expected in 07/2024 Centro Universitario UTEG - Tlaquepaque, Jal

High School Diploma: 06/2020 Colegio Salesiano Anahuac Revolucion - Tlaquepaque, Jal

Accountancy Diploma: Economics 06/2020 Colegio Salesiano Anahuac Revolucion - Tlaquepaque, Jal

English Diploma: English Education 01/2024 PROULEX Centro Universitario UTEG - Tlaquepaque, Ja