IT Senior Asset, Configuration Management
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Systems Professional with 7 years of experience managing IT Infrastructure and Operation Asset and Configuration Management, which includes the hardware lifecycle inventory and software license management, financial and budgeting management by forecasting what is planned vs actuals, supporting worldwide employees in the specific area of IT Operations Technology Management, managing global contracts from more than 30 different vendors across the globe to support their maintenance and leasing renewals. In addition of managing the documentation that supports this, asset control and reporting for delivery to final costumers.
.- Delivered 2023 Commercial AOP targets: focused on the delivery of the approved projects for AOP 2023.
.- Developed and partnership with business delivery project owners by having an active participation of definition, planification, strategic conversations with stakeholders and leading the success of projects by the delivering of releases.
.- Evaluation of opportune risks that can be mitigated in time.
.- Establishing the success criteria of the initiative through acceptance of customers who agreed to try the solution, increase in sales or store traffic, decision making based on the data obtained, quality information for the extraction of KPI´s, transfer the lessons learned, ensuring a single from and KPI´s Report.
Tecmilenio University (2014 – 2016) Mexico
Master’s degree in information technology management
Universidad de Oriente (2007 – 2013) Venezuela
