Miguel Rivera

My expertise extends to strategic sourcing, supplier negotiations, budget planning, and process improvement, aligning well with the responsibilities outlined for this role. Additionally, my experience working in international teams has honed my ability to foster cross-functional collaboration between Operations, Sourcing, and Category Management, ensuring seamless alignment with corporate goals.

I am eager to bring my leadership, analytical skills, and customer-focused mindset to your organization. I look forward to the opportunity to discuss how my experience and vision align with your operational objectives.

Operations Center Manager – North AmericaOCT 2021 – PRESENT

• Lead and develop regional operations teams, ensuring efficient processes and optimal productivity.
• Drive procurement activities, overseeing purchasing, tactical buying, and supplier management.
• Establish and enhance supplier relationships, improving compliance and performance.
• Spearheaded initiatives that achieved €720,000 in annual savings and a 47% reduction in order errors.
• Led the implementation of 34 catalog enhancements, optimizing procurement workflows.
• Manage a team of 16 operational buyers, ensuring seamless supply chain operations.
• Oversee escalations from operational buyers.
• Oversee hiring processes, ensuring team members have the required skills and capabilities.
• Implement career development programs and training to support employee growth.
• Ensure compliance with all procurement policies and operational procedures

• MBA, IEDE, Madrid, Spain (2004)
• B.A. in Finance, ITESO, Mexico (1999)
• Student Exchange Program, Missouri State University (1998)
• Leadership Development Program, Tecnológico de Monterrey (2019, 2021)