Pamela Ramirez

Experience in IT project management, delivery governance, and PMO support. Strong capabilities in project planning, execution, monitoring and control, risk, issues and stakeholder communication.

IT Project Coach - Deloitte - CDMX

(2025-06)

• Provided agile coaching at the executive and management levels to drive organizational agility, decision-making effectiveness, and continuous improvement.
• Delivered functional and technical support for project management tools, ensuring proper usage, user adoption, and alignment with established processes and governance standards.
• Configured and maintained project management tools to optimize planning, tracking, reporting, and collaboration across teams.

Project Manager Cost Coordinator - Nestlé - CDMX

(2024-02 - 2025-05)

• Built a PMO that captures global finance initiatives across +10 projects and multiple stakeholders.
• Introduced innovative practices in financial projects, driving efficiency and compliance with strategic objectives.
• Managed the transition of activities between countries, ensuring seamless operations and effective communication across international teams.

SAP B1 Consultant | Project Manager - Xamai SAP Gold Partner - CDMX

(2023-01 - 2024-01)

• Understand and document business processes, minimizing project risks through advance planning.
• Manage +14 small and large projects at the same time end to end with agile methodologies, develop detailed project plans, budget management, resource allocation and delivering on time 80% of the projects.
• Lead and motivate cross-functional project team while maintaining negotiations with stakeholders and clear and effective communication

SAP Account Manager - Xamai SAP Gold Partner - CDMX

(2022-06 - 2022-12)

• Management of customer requirements, follow-up on requests, review of customer balances, project programming and support.
• Presentation of proposals at C level, negotiation and closing of sales.
• Attention to foreign partners, management of requirements and presentation of proposals for closing.

Sr. Sales Consultant - Avantis SAP Gold Partner - CDMX

(2019-01 - 2022-05)

• Demonstrated proficiency in simultaneously managing a portfolio of over 20 clients.
• Effectively prioritized client needs, ensuring exceptional service delivery and maintaining high levels of client satisfaction.
• Successfully navigated complex client relationships and exceeded performance targets in a dynamic and fast-paced environment.

Marketing Coordinator - Avantis SAP Gold Partner - CDMX

(2017-12 - 2018-12)

• Coordinated and implemented impactful marketing strategies: social media campaigns, email marketing, and content creation
• Generation and fulfillment of the annual marketing plan.

Marketing Analyst 2017 | Internship - Cámara Nacional de Comercio (CANACO) - CDMX

(2017 - 2017)

• Sales analysis: monthly, quarterly and annually.
• Coordination of events in conjunction with Presidency area.

Master - Business Administration - Instituto Politécnico Nacional (IPN) (2021 - 2023)

Degree - Commercial Relations - Instituto Politécnico Nacional (IPN) (2014 - 2017)