Richard Robles Guzman

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Uber Driver at Uber (2023)

• Delivered professional rider service, resolving concerns and supporting positive trip experiences.
• Navigated app-based ride requests, selecting efficient routes to maintain timely pickups and drop-offs.
• Adhered to traffic laws, platform policies, and safety procedures during all trips.
• Maintained clean, safe vehicle conditions through routine inspections, fueling, and interior upkeep.

Sales Representative at Support Services Group LLC (2022)

• Managed inbound and outbound calls to qualify leads and advance sales opportunities.
• Built rapport with prospects to identify needs and recommend suitable service solutions.
• Explained service features, pricing, and policies clearly to support informed purchasing decisions.

Sales Representative at RDI Ultimate Strategic Solutions (2021)

• Strengthened customer retention by addressing concerns and promoting appropriate service upgrades.
• Resolved objections professionally while maintaining positive customer relationships.
• Collaborated with support teams to ensure smooth onboarding and service handoff.

Waiter at El Toro Steak House (2020)

• Took detailed food and beverage orders, ensuring accuracy and timely communication with kitchen staff.
• Greeted guests promptly and presented menus with accurate specials and steakhouse recommendations.
• Delivered entrees, sides, and beverages efficiently while monitoring table needs throughout service.
• Coordinated service flow between dining room, bar, and back-of-house to maintain smooth meal pacing.

Network Marketing Professional at Amway de Mexico (2012)

• Developed prospect lists and followed up with potential customers and distributors.
• Conducted daily communication with team members to maintain consistent network activity.
• Supported product presentations and explained benefits using approved marketing materials.
• Assisted new members with onboarding, product knowledge, and business basics.
• Maintained relationships with customers through timely service and proactive follow-up.
• Organized promotional events and meetings to expand product awareness and engagement.
• Mentored new team members on network marketing best practices, contributing to their rapid skill development.

High School Diploma – Colegio Pedro de Gante (2012)