Sue Subhadra Mungal

Senior Global Mobility and HR Operations executive with 13+ years driving end-to-end mobility programme strategy, governance, and operational transformation across multinational FMCG environments. Currently serving as Global Mobility Centre of Excellence (CoE) Manager at Unilever, leading a specialist function spanning Finance, Reward, Compliance & Risk, Performance & Governance, Continuous Improvement & Innovation, and Mobility Operations across multiple regions and business units. Recognised for building scalable global mobility frameworks, embedding governance controls, and partnering with C-suite and senior HR, Finance, Legal, and Procurement stakeholders to align mobility strategy with business objectives.

Track record of delivering measurable cost optimisation, compliance uplift, and process standardisation at global scale.

Global Mobility Centre of Excellence Manager at Unilever (2025-02 – Present)

• Architect and lead Unilever's Global Mobility CoE, defining strategy across six specialist pillars: Finance, Reward, Compliance & Risk, Performance & Governance, Continuous Improvement & Innovation, and Operations.
• Drive global mobility programme governance, embedding risk-based compliance frameworks and standardised operating procedures across EMEA, Americas, and APAC regions.
• Act as senior escalation point and trusted advisor to HR Directors, Global Payroll, Reward, Tax, Finance, Procurement, and Legal functions on complex cross-border mobility matters.
• Lead enterprise-wide process simplification and operational maturity initiatives, resulting in measurable reductions in assignment cycle time and cost-to-serve.
• Oversee global mobility technology roadmap, systems optimisation, and vendor performance, ensuring alignment with HR digital transformation priorities.
• Establish and govern KPI dashboards, mobility analytics, and executive reporting to enable data-driven decision making at board and leadership level.
• Champion continuous improvement culture within the CoE, deploying lean methodologies to eliminate waste and improve service delivery standards.
• Partner with external Mobility Service Providers, Relocation Management Companies (RMCs), and tax advisors to maintain best-in-class vendor governance.

Global Mobility Operations Lead at Unilever (2018-08 – 2025-01)

• Managed end-to-end operational delivery of global mobility services including shadow payroll coordination, cost projection, assignment letters, and balance sheet management across 50+ countries.
• Led cross-functional transformation projects integrating mobility operations with HR Shared Services, reducing manual processing by deploying automation and workflow tools.
• Built and maintained global mobility reporting suite using Power BI and Excel, providing real-time visibility of assignee population, cost, and compliance status to senior stakeholders.
• Governed onboarding and offboarding lifecycle for international assignees, ensuring seamless coordination across immigration, tax, relocation, and payroll workstreams.
• Managed relationships with regional HR Business Partners, Finance Controllers, and 15+ external mobility vendors globally.
• Implemented operational controls and audit-ready documentation frameworks to support internal and external compliance reviews.

Global Mobility Senior Partner at Unilever (2015-02 – 2018-07)

• Served as the primary operational mobility partner for inbound assignee populations across Europe and Africa, managing full assignment lifecycle from initiation to repatriation.
• Developed and maintained regional vendor relationships with RMCs, tax advisors, immigration specialists, and housing providers, driving SLA compliance and cost efficiency.
• Delivered mobility analytics and management information (MI) reporting to support business planning, headcount forecasting, and cost centre allocation.
• Supported development of mobility policy frameworks, cost benchmarking, and exception management protocols aligned to global governance standards.

Global Mobility Partner at Unilever (2014-02 – 2015-01)

• Coordinated end-to-end international assignment management across multiple global regions, including pre-assignment due diligence, compensation build-up, and repatriation planning.
• Managed shadow payroll processes and assignment cost tracking in partnership with Global Payroll and Finance teams.
• Supported vendor coordination, immigration case management, and relocation services for assignee populations across EMEA and APAC.

Honours in Industrial & Organisational Psychology – University of South Africa (UNISA)

Bachelor of Social Science in Psychology & Industrial Psychology – University of KwaZulu-Natal