Vanessa Rodríguez

Bilingual customer service professional with 6 years of experience in the hospitality industry. Strong communication, organizational, and interpersonal skills developed through extensive work with customers in fast-paced environments. Academic background in Hispanic Language and Literature and Translation Studies, with a strong interest in language-related work, transcription, translation support, content review, and remote customer service.

Detail-oriented, reliable, and eager to continue developing professional language skills.

Waitress at El campeón (2020-06 – Present)

• Delivered high-quality customer service in a fast-paced environment.
• Managed multiple customer requests while maintaining accuracy and professionalism.
• Resolved customer concerns effectively and courteously.
• Processed payments and handled cash transactions responsibly.
• Collaborated with team members to ensure efficient daily operations.
• Developed strong communication and problem-solving skills through direct interaction with diverse customers.

Bachelor's Studies in Translation – Instituto Superior en Estudios de Traducción e Interpretación (2025-09 – 2026-02)

Completed 4 semesters in Hispanic Language and Literature Studies – Universidad Autónoma de Tlaxcala (2018-08 – 2020-03)

High School Diploma – Escuela Preparatoria José María Luis Mora (2018)