First Call Resolution - 15+ job offers

FUJIFILM BI SSC

A leading technology company in Malaysia is seeking motivated individuals for customer support roles. The position requires assisting customers with enquiries and orders, ensuring excellent service. Ideal candidates will hold a diploma/degree, possess at least one year of relevant experience, and de

Public Mutual Berhad

A leading financial services firm in Kuala Lumpur is looking for an Executive, Call Centre. The role involves handling enquiries from Unit Trust Consultants and providing prompt resolutions. Candidates should have a Degree or Diploma along with one year of experience in a Call Centre or Customer Ser

A leading telecommunications provider is looking for an IT Service Desk Support professional in Kuala Lumpur. This role involves providing first call resolution technical support through various channels while ensuring customer satisfaction and timely incident resolution. Candidates should have a de

Teleperformance

Handle incoming calls using proper sales and customer service practices throughout the interaction. Use a consultative approach to identify needs and propose solutions for new products and services that benefit their businesses. Resolve issues within our support scope, guiding towards third-party so

Teleperformance

Handle incoming calls using proper sales and customer service practices throughout the interaction. Use a consultative approach to identify needs and propose solutions for new products and services that benefit their businesses. Resolve issues within our support scope, guiding towards third-party so

Startek

A customer service company in Malaysia is seeking a customer-focused Call Centre Agent. This role involves efficiently handling inbound and outbound calls, assisting customers with inquiries, and ensuring a positive experience. Ideal candidates will possess excellent communication skills, problem-so

Startek

A customer service company in Malaysia is seeking a Call Centre Agent to manage inbound and outbound calls. The role requires excellent communication skills and a customer-first mindset, ensuring a positive experience. Responsibilities include addressing customer inquiries, resolving complaints, and

Startek

A leading customer service provider in Malaysia is seeking a Call Centre Agent to provide professional assistance handling inbound and outbound calls. Ideal candidates will demonstrate strong communication skills, problem-solving abilities, and a commitment to customer satisfaction. Responsibilities

Singtel Group

A leading telecommunications company is seeking IT Service Desk Support personnel in Kuala Lumpur. The role involves providing technical support via phone, self-service tickets, and live chat. Responsibilities include resolving customer inquiries accurately and maintaining case ownership. Ideal cand

A leading telecommunications provider is looking for an IT Service Desk Support professional in Kuala Lumpur. This role involves providing first call resolution technical support through various channels while ensuring customer satisfaction and timely incident resolution. Candidates should have a de

Singtel Group

A leading telecommunications provider is looking for an IT Service Desk Support professional in Kuala Lumpur. This role involves providing first call resolution technical support through various channels while ensuring customer satisfaction and timely incident resolution. Candidates should have a de

Startek

A customer service company in Malaysia is seeking a customer-focused Call Centre Agent. This role involves efficiently handling inbound and outbound calls, assisting customers with inquiries, and ensuring a positive experience. Ideal candidates will possess excellent communication skills, problem-so

A leading telecommunications company is seeking IT Service Desk Support personnel in Kuala Lumpur. The role involves providing technical support via phone, self-service tickets, and live chat. Responsibilities include resolving customer inquiries accurately and maintaining case ownership. Ideal cand

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