Ai yee Ong

Result-oriented with strong professional with sixteen years of experience in a large corporate setting. Known for accuracy, careful planning, organizational skills, diplomacy with customer, dependability, integrity and ability to prioritize effectively. A committed self-starter who takes pride in work

Executive - Conterm (M) Sdn Bhd

(1994-12 - 2012-09)

• Handling customer enquiries, quotation, order taking and processing of order
• Procurement, outsourcing of materials
• Purchase Orders, Delivery Orders, processing, generating, monitoring and closing, verifying and Matching of PO and DO
• Place purchasing orders in accordance with the established procedures
• Follow up with suppliers orders to ensure meeting the required delivery dates
• Liaising with suppliers and requestors
• Compliant to procurement policy and procedures
• To control resources and leverage resources to achieve goals
• To liaise and correspondences with relevant trades for maintenance of premises and equipment
• To obtain quotation and make comparison during selection given the budget
• Generating monthly and weekly sales reports
• Liase with suppliers for delivery of order, PO/DO, liason with customers
• Outsourcing, manage relationships with existing and prospective customers
• Overseeing project and material planning
• Identify opportunities, manage and develop major sales accounts and build on customer relationships in the assigned territory to manage revenue targets
• Handling complaints, problem-solving and make sure that all complaints are properly handled
• Liase with customers on project requirements as well as customer visits
• Prepare sales reports and manage accounts receivable (AR)
• Administer the full spectrum of existing order processing and tracking
• Co-ordinate with other departments in ensuring on time customer delivery and compliance
• Prepare and analyze monthly data on delivery performance and complaints
• Publish performance-related reports to monitor progress and improvement required
• Work closely with Sales and Marketing to review contract requirement and new program initiatives

Admin Executive - BPB Melaka

(2012-09)

• Taking charge of overall running of order processing supply chain
• Handle Purchase Order, supplier invoice and expenses, AP, AR
• Document filling and traceable system
• Prepare picking list and Delivery Order
• Manage staff attendance and claim
• Coordinate shipping documents
• Prepare regular reports to Management and stakeholders
• Work closely with Marketing and warehouse for delivery fulfillment
• Coordinate with shipping and transporter
• Verification of invoices for payments
• Involve in projects administrative and other operational support matters
• Perform direct and effective liaising with internal/external parties to meet customers' requirements
• Ensure smooth running of the overall office and operations
• Responsible for arranging, coordinating and confirming all arrangements
• Proactively anticipates and identifies needs and concerns and addresses them
• Communicates with all levels of management and staff
• Assist with any special projects as needed

UEC - Pay Fong Middle School (1994)

Diploma - Business - Stamford College (1996)