Retail store manager - RJ Jewelry - U.A.E
(2021-01)
- Supervise and guide retail staff to meet sales targets
- Develop and implement store policies and procedures
- Ensure high levels of customer satisfaction through excellent service
- Manage inventory levels and restocking plans
- Monitor and evaluate store performance metrics
- Conduct regular training sessions and staff meetings
- Resolve customer complaints and handle difficult situations
- Uphold and enforce health and safety guidelines
Senior manager -Merchandise (Diamond Division) - Khimji KD & Son's Pvt Ltd - Mumbai
(2020-01 - 2021-12)
- Develop and execute comprehensive merchandising strategies to meet sales and profit targets.
- Plan product assortment, develop pricing structures, and formulate promotion strategies.
- Manage vendor relationships, including coordinating product selection, purchase orders, and delivery schedules.
- Monitor key performance indicators, including stock levels, sales performance, and inventory turnover.
- Collaborate with Marketing and Operations teams for promotional planning and display standards.
- Conduct market and competitor analysis to identify new growth opportunities.
- Lead, mentor, and develop the merchandising team.
- Review sales reports and implement corrective actions for category improvement
Procurement manager - Sky jewelry LLC - U.A.E
(2008-01 - 2020-12)
- Develop and implement effective procurement strategies.
- Identify and evaluate potential suppliers and vendors.
- Negotiate contracts and establish terms for supply agreements.
- Monitor supplier performance and resolve any issues or discrepancies.
- Work closely with other departments to forecast inventory needs and place orders accordingly.
- Ensure compliance with company policies and industry regulations.
- Review and analyze purchasing data to identify cost-saving opportunities.
- Maintain accurate records of procurement activities.
- QC Diamond & Loose Diamond
- Data Entry
- Valuation
- Accounting
- Reconciliation
- Coordinate with workshops
Salesman - Joy alukkas jewelry Pvt Ltd - Mumbai
(2007-01 - 2008-12)
- identify and target prospective customers.
- Present and demonstrate products or services to potential clients.
- Maintain positive business relationships to ensure future sales.
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales efforts with marketing programs.
- Analyze market's potential, track sales, and status reports.
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Continuously improve through feedback.
