Clinical Analyst at HATI International Sdn Bhd (2026-04 – 2026-08)
- Bridged the gap between clinical practice and IT solutions by evaluating healthcare workflows and mapping system requirements.
- Collaborated with healthcare professionals and development teams to implement and optimize Hospital Information Systems (HIS) and Electronic Medical Records (EMR).
- Analyzed clinical data and processes to improve operational efficiency, data integrity, and compliance with healthcare standards.
Product Specialist at Borneo United Medical (Conquest Medic Sdn Bhd) (2025-10 – 2026-03)
- Served as a technical and clinical expert for specialized medical devices and equipment across designated healthcare accounts.
- Conducted product demonstrations, presentations, and hands-on clinical training sessions for surgeons, nurses, and hospital procurement teams.
- Managed key client relationships, gathered market feedback, and provided robust post-sale clinical and troubleshooting support.
Registered Nurse at Alpha IVF Group (2025-04 – 2025-09)
- Assisted medical consultants with specialized surgeries and procedures, including Oocyte Pick-Up (OPU), Embryo Transfer (ET), Intrauterine Insemination (IUI), Hysteroscopy, and MESA-TESE.
- Performed phlebotomy, recorded comprehensive medical histories, and closely monitored pre- and post-treatment patients.
- Managed clinic workflows, maintained accurate electronic health records, and oversaw strict compliance with infection control and safety protocols.
Pharmacy Assistant cum Sales Assistant at CARING PHARMACY (EG MALL INANAM) (2025-02 – 2025-04)
- Assisted in dispensing medications and preparing prescriptions under direct pharmacist supervision.
- Managed inventory tracking, monitored expiry dates, and recommended appropriate health supplements and personal care products to customers.
Administrative Nurse cum Companion Nurse at BLUE SWAN HOME CARE (2024-08 – 2025-01)
- Coordinated clinical activities, tailored individual care plans, and performed basic nursing duties including wound care, vitals monitoring, and medication administration.
- Provided physical mobility assistance and empathetic emotional companionship to patients, collaborating closely with family members and physicians.
Administrative Officer cum Outpatient Department Manager at JESSELTON MEDICAL CENTRE (2024-08 – 2025-01)
- Oversaw the daily operations of consultant suites within the outpatient department, managing rosters, duties, and biannual/annual performance appraisals for nursing and auxiliary staff.
- Ensured total department compliance with healthcare laws, regulations, and hospital Standard Operating Procedures (SOPs).
- Conducted advanced Hospital Information System (HIS) training for incoming medical consultants.
- Managed inventory, procurement, and asset maintenance for department medical supplies and clinical equipment.
Nurse cum Health Supporter at NXG GLOBAL SDN. BHD. / EUROPEAN WELLNESS (2019-02 – 2022-04)
- Educated and trained staff on the operation of biomedical devices and standardized clinical healthcare guidelines.
- Contributed to public outreach and healthcare marketing by designing scripts and screenplays for promotional videography.
Clinic Assistant cum Clinic Coordinator at HEALTHWAY MEDICAL CLINIC / ENTERPRISES (2014-09 – 2018-04)
- Provided comprehensive frontline customer service, managed scheduling, and assisted doctors as a clinical chaperone during patient follow-ups.
- Managed drug inventory purchasing, established clinical rosters, and onboarded junior administrative staff.
Customer Services Agent at SINGAPORE AIRPORT TERMINAL SERVICES (SATS) (2011-04 – 2013-12)
- Managed passenger check-ins, flight transits, travel document verification, boarding announcements, and flight documentation control.
Practice Nurse at KHOO TECK PUAT HOSPITAL (SINGAPORE) (2010-03 – 2010-09)
- Delivered high-quality patient care, managed confidential medical files, and coordinated admission and discharge processes.
