Amza Ikmal

Hi my name is Amza Ikmal Bin Mohd Azizam Effendy 21,Batu Caves now currently work at ZUS Coffee HQ as Operation Support and now im interest to apply Training Executive Gigi Coffee

Responsibilities

• Guide new team members as training facilitator using appropriate training materials
• Regularly monitor the service being provided is consistent with guidelines
• Ensure all drinks and foods are served following SOP
• Demonstrate product knowledge by advising, answering queries, and suggesting products to the customers during ordering process.
• Perform daily Health & Safety and Food Safety checks, reporting and actioning any issues as required
• Assist and execute in all events and marketing activities
• Support ZUS outlets operation throughout shift to ensure delivery of service when required
• Perform any other special projects/ tasks as assigned by Superior/management

My higher Education is SPM