Anuar Daniel Akmal

Results-driven administrative and operations professional with 7+ years of progressive experience spanning office administration, financial operations, HR data management, and executive support. Proven ability to oversee day-to-day office operations, maintain compliance with organisational SOPs, coordinate cross-departmental workflows, and prepare business performance reports for senior management. Skilled in vendor liaison, documentation management, staff onboarding support, and operational coordination.

Known for strong analytical thinking, high attention to detail, and a collaborative approach to solving organisational challenges.

Executive, Asset Quality & Administration Support at Agrobank Berhad (2024-02 – 2025-04)

• Oversaw day-to-day administrative operations for the Asset Quality & Credit Rehabilitation unit, ensuring smooth workflow and adherence to operational SOPs.
• Prepared comprehensive reports and business review documents for Asset Quality Committee (AQC) meetings, supporting senior management decision-making.
• Managed credit documentation for micro and commercial accounts — restructuring, rescheduling, and maintaining accurate records in compliance with regulatory guidelines.
• Served as the key point of contact for cross-departmental coordination on account review processes, Stage 2 monitoring, and annual compliance assessments.
• Coordinated scheduling of account upgrade assessments and managed follow-up documentation across multiple internal stakeholders.

Part-Time Lecturer & Programme Coordinator at UniKL Business School (2023-08 – 2024-01)

• Coordinated and managed all administrative functions for the Foundation in Business Programme, including scheduling, materials preparation, and assessment planning.
• Developed lesson plans, office procedures for class management, and performance tracking tools (quizzes and exams) for student evaluation.
• Facilitated smooth onboarding of new foundation students — orientation sessions, workspace setup, and programme guidelines briefing.
• Maintained accurate documentation of student records, attendance, and performance summaries for programme review.

HR Data Maintenance & Operations Associate (Contract) at Petronas (via GHRS) (2022-12 – 2023-06)

• Managed HR data administration requests using SAP HR and Oracle platforms, ensuring data accuracy and SOP compliance across all service tickets.
• Processed and tracked SPPM (Service Performance and Process Management) tickets, maintaining high service delivery standards and turnaround timelines.
• Supported day-to-day office operations by acting as a point of contact for employee HR service inquiries and resolving administrative data issues.
• Enforced data governance procedures and company guidelines to safeguard accuracy and integrity of employee records.

Islamic Capital Market Trainee at Securities Industry Development Corporation (SIDC) (2021-10 – 2022-04)

• Completed a 2-month technical and soft-skills training programme; supported Islamic Capital Market research administration and report preparation.

Executive, Money Market & Interbank Operations at SME Bank (2019-05 – 2021-09)

• Managed end-to-end administrative operations for the Money Market & Interbank desk, including documentation, reporting, and vendor (depositor) relationship management.
• Prepared periodic operational reports and performance summaries for senior management review using Quantum Treasury System (FIS).
• Conducted KYC reviews, financial market analysis, and maintained compliance documentation for corporate depositor accounts.
• Coordinated cross-departmental communications between treasury, compliance, and business units to ensure smooth operational workflows.

Graduate Trainee – Rotational Administration Programme at SME Bank (2018-11 – 2019-04)

• Completed a structured rotational programme across Compliance, Shariah, HR, and Business Continuity departments — building cross-functional administrative and operational exposure.
• Supported office administration tasks including scheduling, document management, and coordination of departmental activities.
• Assisted in employee onboarding activities and workspace preparation for new staff across departments.

Personal Financing Operations – SL1M Trainee at MBSB Bank (2018-04 – 2018-10)

• Supported back-office administrative operations for the personal financing team — documentation processing, filing, and application tracking.
• Ensured accurate and timely documentation in compliance with operational guidelines and internal SOPs.

Intern – Data Entry & Administrative Support at AIA Service Centre (HQ) (2017-09 – 2018-01)

• Performed data entry, file management, and general clerical and office support functions for the service centre.
• Maintained organised records and ensured accurate data processing in compliance with internal procedures.

Bachelor of Business Administration (Hons.) in Islamic Finance – Universiti Kuala Lumpur (UniKL) Business School (2015 – 2018)

Sijil Tinggi Persekolahan Malaysia (STPM) – SMK Abdullah Munshi, Penang (2012 – 2013)