Carl Ell

Profesional Administrator with expertise in database management and data entry. Proficient in MS Office, Customer Relations, and and office organization. Highly organized Customer Service Representative with 5 + years in fast pace enviroment skilled in resolving customer complaints, precessing order and improving customer satisfaction.

Project Executive at Pyracosmic Subang Jaya (2007-01 – 2010-12)

• Developed and implemented project management
• Coordinated with vendor and stakeholders to ensure timely delivery of projects.
• Manage multiple projects with the ability to prioritize task and meet deadlines.
• Collaborated with senior management and other stakeholders to ensure project objective were achived.

Administration at Metrowealth International Group (2013-01 – 2017-12)

• Proficient in data entry and document management system.
• Excellent communication and organization skills
• Develope and maintained relationship with key stake holder

Administration at Proguard Technologies (2017-01 – 2023-12)

Profesional Administrator with expertise in database management and data entry, Proficient in MS Office, Customer Relations and office organization

Business And Development Executive at Powernode Solution Sdn Bhd (2023-01 – Present)

• Established relationships with clients to ensure customer satisfaction and repeat business.
• Utilized market research and analysis to develop business opportunities and increase profit.
• Collaborated with internal team to ensure customer service, marketing and sales objective were met.
• Developed and presented proposal to potential clients for further drive business growth.
• Negotiated contracts to secure new business opportunities.
• Generated reports.

Tender & Proposal Management

Lead the preparation of comprehensive tender documents and site improvement proposals, including budget estimations and technical justifications to secure new contracts.

Public Relations (PR) & Stakeholder Engagement

Act as the primary liaison between the company, clients, and local authorities to ensure operational alignment and maintain a positive corporate image.

Risk Assessment & Safety

Develop detailed HIRADC (Hazard Identification, Risk Assessment, and Risk Control) reports and safety protocols to mitigate workplace hazards and ensure compliance with safety standards.

Project Documentation (Method of Statement & Work Timeline)

Formulate structured Method of Statements (MOS) and strategic work timelines to ensure all technical installations and maintenance tasks are executed according to industry standards.

Operational Leadership

Oversee daily parking facility operations, including manpower optimization, resource management, and real-time troubleshooting of technical site issues.

Cert (Green Card) in CIDB (2003-01 – 2003-12)

Cert (Green Card) in Safety And Health Induction Course for Construction (SICW) (2004-01 – 2004-12)

Wiring Building Installation BWI0

Wiring Building Installation BWI1