Eason Chuah

Seeking for GM/ Director career opportunity.

2023 APR – CURRENT

Duties & Responsibilities

• Overall responsible for the monitoring, budgeting, control and supervision of Hospital Operations support services division/ department.
• Responsible for the amendment or enhancement of current SOPs for departments.

Operations

• Responsible for the general operations for the hospital.
• Submission of reports and notifications to Health Dept, MOH as and when required.
• Assist CEO in planning and implementation of hospital development projects such as proposals for capital expenditure, expansion, renovation and upgrading works.
• Champion of Lean Six Sigma Project Improvement, leading Patient Journey and Hospital Operations Flow for better Operations Management.
• Champion of 5S Project, leading 5S Audit and maintaining 5S Standard.
• Oversee and Public Relation, Purchasing, Business Office, Pharmacy, Human Resource and Nursing daily operations.
• Oversee overall Hospital Productivity.
• Any other duties as assigned by the superior.

Digital Marketing

• Oversee company’s digital marketing, operation campaigns and operational digitalization project.
• Monitoring and evaluating monthly Digital Marketing to optimize the performance target.

Out-sourced Services

• Monitor the performance of the out-source vendors (Vending Machine, Ambulance Service).
• Ensure all the out-sourced vendors are in compliance with MSQH Standard requirements, Infection Control Guidelines and Private Hospital Health Act.
• Manage, monitor and evaluate all out-sourced service providers to ensure uninterrupted, quality and competitive deliverability to meet the hospital operational needs.

Medical Record

• Monitor the performance of the support service and provide guidance to the department for performance improvement.
• Ensure the department adheres to the company’s policy and process as well as accreditation standards requirements.

Aimst University

Bsc.(Hons) Accounting & Finance