Gerard Chan

Results-driven Hotel General Manager with extensive experience in hotel operations, revenue management, and guest experience excellence. Proven leader skilled in driving revenue growth, increasing occupancy rates, optimizing operational efficiency, controlling costs, and building high-performing teams.

Expertise in new hotel openings and launches, commercial strategy development, marketing initiatives, and creating a culture of service excellence. Recognized for transforming underperforming properties into market leaders through innovative leadership, financial acumen, and hands-on management. Thrives in fast-paced environments while consistently delivering strong financial results and outstanding guest satisfaction.

European International University – Paris (2023)

• Master’s in International Hospitality

Shaw Academy (2020)

• Diploma in Leadership Management
• Diploma in Project Management

Taylor’s College (2001)

• Diploma in Rooms Division