Izzat

To work in a company with a good working environment in order to contribute to and be a part of new technology. I am also eager to take on new challenges in order to fulfill the company's vision and advance my career.

Network Engineer - Sarawak Information System Sdn Bhd - SAINS

(2024-01)

• Provided remote troubleshooting and technical support for network hardware and software, minimizing downtime.
• Collaborated with cross-functional teams to plan and execute network infrastructure migrations and network operations for sites and data centers.
• Researched, evaluated, and tested emerging networking hardware and software to inform upgrade roadmaps.

Section Network Development Sarawak (GNT) - TM Technology Services Sdn. Bdn. (TM TECH)

(2023-03 - 2023-09)

Internship

• Troubleshoot network issues, recommend solution and work closely with vendors and the network team on network operations.
• Streamlined the TM project by documenting processes, conducting cost analyses, preparing budget proposals, and developing detailed project plans.
• Warped landbase data for new locality plans, secured wayleave approvals, and updated property addresses to expand geographic coverage.

Customer Care Consultant - Maxis Centre Sarawak

(2018-09 - 2019-06)

• Consultations revolve around the ability to network, build relationships with clients, and persuade others to purchase products.
• Knowledgeable about the product, identify prospective customers, generate leads, and contact new and existing customers to discuss their needs.
• Communicated with people, solved difficulties, showed patience and understanding, assured customer pleasure, and resolved customer complaints.

IT Technician Support - Fama Negeri Sarawak, Medan Niaga Satok

(2017-11 - 2018-04)

Internship

• Troubleshoot network connections and troubleshoot peripheral devices for the entire region of Fama Sarawak.
• Participated and assisted in programs, varying events, and social welfare programs organized by Fama Sarawak.
• Provided technical support across the company and remote troubleshooting.

Bachelor Of Computer Science With Honors - Network Engineering - Universiti Malaysia Sabah (2019-09 - 2023-09)

Diploma In Information Technology - Networking - Politeknik Kuching Malaysia (2015-06 - 2018-04)