Jason Augustine

Adaptable, goal focused individual, with experience in the shipping, logistics and corporate sectors

Customer Service Executive June 2022 – Present

Smart Glove International Subang Jaya, Selangor

Significant Accomplishments:

• Managing existing customer database in the e-commerce platform. 
• Providing consultation to existing customers to assuring top customer satisfaction with the company’s products and services. 

Operations Executive August 2021 – March 2022

Raffles Ship Chartering (Malaysia) Sdn Bhd Klang, Selangor

Significant Accomplishments:

• Managed shipping operations by ensuring smooth communication with the trading, planning, and logistics departments.
• Monitored vessel operations at the port in ensuring effective loading and discharging of cargo.
• Administered international shipment accounts such as Hapag Lloyd (Germany), CMA-CGM (France), and COSCO (China).

Able Consolidation Services Sdn Bhd Klang, Selangor

Significant Accomplishments:

• Liaised with customers in ensuring proper documentation and records for shipment. 
• Monitored the progress of customer shipment from the port of arrival to the customer’s facility. 
• Achieved in handling customer accounts such as Apollo Tyres (India), Michelin Malaysia, and Colgate Malaysia. 

Tarpon Energy Services Sdn Bhd Pengerang, Johor

Significant Accomplishments:

• Supervised safety and emergency drills to educate fellow contractors on crucial aspects of the worksite activities. 
• Established proper filing and record systems for internal and external audits as the final documentation and submission process. 
• Achieved the Best Contractor Award for upholding top safety compliance.

Emas Offshore Pte Ltd (Singapore), Silverline Maritime (Malaysia) and 

Orkim Ship Management (Malaysia) Various Types of Vessel

Significant Accomplishments:

• Exposed to merchant maritime operations by being on deck duty. 
• Handled navigation tasks under the supervision of the Officer of the Watch. 

UNIVERSITY OF SUNDERLAND

Master of Business Administration

Feb 2023 - Present

SINGAPORE POLYTECHNIC

Diploma in Nautical Studies April 2011-February 2015

CURTIN UNIVERSITY AUSTRALIA

Foundation in Science

April 2005-April 2006

ST JOHNS SCHOOL BRUNEI

GCE O Levels 2000-2005