Jl Celloverse

I am Lam Jia Xuan, an independent and self-motivated person. I hope that I can utilized the extensive knowledge that I have gained during my course while taking part in this job. I have a broad skills and experiences that I gained before makes me able to adapt to different jobs.

Sales (2020 – 2020)

Engaged with international tourists and expatriates in a high-traffic retail environment, promoting local Malaysian specialty products (e.g., traditional snacks, batik items, and local beverages).

• Demonstrated product features and cultural value in English and Chinese, leading to a 20% increase in daily sales during peak tourist seasons.
• Handled cash and card transactions accurately, balancing daily sales reports with zero discrepancies.

Translation and transcription project (Present)

Managed translation and transcription projects for clients across Hong Kong, Singapore, Malaysia, and Africa.

• Translated business documents, marketing materials, and audio recordings (English ↔ Chinese ↔ Malay).
• Used Upwork to secure clients, negotiate deadlines, and maintain a 100% on-time delivery record.
• Also designed translated materials using Canva, ensuring culturally appropriate layouts for each market.

Chinese course materials writer (2020 – 2021)

Developed a structured series of beginner-to-intermediate Chinese learning materials (12 modules).

• Designed exercises, vocabulary lists, and dialogue scenarios tailored for non-native speakers.
• Materials were later used by 3 private students and adapted for small group classes.

Chinese tutor

Provided 1-on-1 and small group Chinese tutoring to students aged 3–70.

• Customized lesson plans based on student goals (early learning, school exams, conversational fluency, HSK preparation).
• Achieved measurable progress: 80% of students improved by at least one grade level within 6 months.

Purchasing Assistant at Kong Long Huat Chemicals Sdn Bhd (2024-02 – 2025-02)

Assisted in procurement of raw materials and packaging supplies for chemical manufacturing, handling both international and local purchasing (Malaysia) – primarily local suppliers.

• Processed purchase orders and coordinated with 15+ local suppliers.
• Used Microsoft Excel to track inventory levels and flag reorder points, reducing stockouts by 30%.
• Used the company's internal inventory system to monitor stock movement and generate replenishment reports.
• Tracked global and economic news/issues to anticipate supply chain risks, plan procurement ahead of price fluctuations, analyze market trends, and adjust ordering strategies accordingly.
• Liaised between sales, sales admin, warehouse, finance, and multiple branches to resolve delivery discrepancies and invoice mismatches.

Operation Executive at Prouvers Sdn Bhd (2025-04 – 2025-11)

Oversaw daily operational workflows for a service-based company.

• Coordinated between writers and clients to ensure timely project delivery.
• Used Lark for communication and task tracking (via Lark Docs and the company's internal system).
• Communicated with clients through Salesmartly, email, and WhatsApp.

SPM – Catholic High School, PJ (2015 – 2019)

Graduate in Foundation in Arts and Social Science in Science stream – Xiamen University Malaysia (2020 – 2021)

Bachelor of Management in International Business – Xiamen University Malaysia