Juliza Jasman

Dedicated and proactive professional with solid experience in front desk operations and administrative support. Skilled in handling guest inquiries, reservations, check-in/check-out process, and office management tasks. Strong communicator with the ability to provide excellent customer service, maintain accurate records, and ensure smooth daily operations in a fast-paced environment.

Part-time Aeon Promoter - Aeon Mall Shah Alam

(2017 - 2018)

• Created and updated customers with product information.
• Promoted products and supported sales activities.
• Maintained product display and ensured store cleanliness.

Administration & Marketing Officer / Kindergarten - Little Caliphs Taman Pinggiran USJ

(2018 - 2022)

• Handled front desk operations, answered calls and responded to inquiries from parents and visitors.
• Managed student records, attendance, and filing systems.
• Prepared school documents, reports, letters and administrative forms.
• Coordinated events, updated social media and marketing materials.
• Supported daily administrative tasks to ensure smooth office operations.

Human Resources Assistant (Construction Company) - An Jan Group (M) Sdn. Bhd.

(2022 - 2024)

• Managed employee inquiries and maintained HR records.
• Assisted in recruitment, onboarding and payroll documentation.
• Prepared letters, reports, contracts and official documents.
• Handled phone calls, emails and general administrative tasks.
• Coordinated schedules and maintained filing systems.

Sales Telemarketing - Imperia Asia Marketing

(2024 - 2026)

• Contacted potential customers and introduced products/services.
• Handled customer inquiries and resolved issues.
• Built strong customer relationships and achieved sales targets.
• Maintained accurate records of calls and client information.

Sekolah Rendah Kebangsaan Seksyen 20 UPSR (2007 - 2012)

Sekolah Menengah Kebangsaan TTDI Jaya PMR-SPM (2013 - 2017)