Luqman Hakim

To search for new challenging experiences where I can increase my work experience and skills. Ready to contribute my abilities and knowledge in order to help the company to achieve more.

Front Office Assistant at Innside by Melia Hotel, Kuala Lumpur (2023-02 – 2026-03)

Managed front desk operations at hotel

• Welcoming guests and checking their details against their bookings
• Allocating guests their rooms and providing keys
• Responding to requests for help and information

Online Sales and Marketing at Farit Ismeth Helmet (2022-06 – 2022-09)

Conducted online sales and marketing for hotel services

• Live streaming selling product
• Create content for product marketing
• Managing e-commerce platform

Concierge at Le Meridien Hotel, Putrajaya (2018-09 – 2020-01)

Guest services and hospitality support

• Helping with guest luggage
• Providing services, such as booking tickets, arranging travel & transport
• Providing information about local amenities and attractions

Waiter at Marriot Hotel, Putrajaya (2018 – 2018)

Food service and customer interaction

• Customer Service & Interaction: Greet guests, present menus, explain daily specials, and answer questions about ingredients, allergens, or menu items
• Order Management: Take accurate food and drink orders, using POS systems, and communicate them clearly to the kitchen or bar staff

Diploma in Engineering Technology - Sustainable Energy and Power Distribution – German Malaysian Institute (2015-07 – 2018-07)

Sijil Pelajaran Malaysia in General Education – SM Sains Machang (2010 – 2014)