Khawla Sultan

Creative and motivated individual with a diverse background in design, marketing, teaching, and customer service. Skilled at transforming ideas into engaging content, visual projects, and personalized experiences. Recognized for strong communication, initiative, and the ability to work effectively with diverse teams and audiences. Passionate about merging creativity with impact, and eager to grow in environments that value innovation, collaboration, and continuous learning.

Social Media Content Creator & Marketing assistant at YourUni Consultancy & Resources Sdn. Bhd. (2025-06 – 2025-11)

Designed marketing materials and campaigns that supported sales efforts and client engagement. Applied content management systems and content marketing strategies to reach new audiences.

• Designed marketing materials and campaigns that supported sales efforts and client engagement.
• Applied content management systems (CMS) to organize, schedule, and optimize publishing.
• Collaborated with the marketing and sales teams to ensure consistent brand messaging and customer-focused campaigns.
• Applied content marketing strategies to reach new audiences, boosting lead generation and conversion rates.

Language Tutor (English) at Self-employed (2021-01 – 2025-04)

Taught English as second languages to beginners, focusing on basic conversational skills, pronunciation, and cultural context. Developed customized lesson plans and encouraged active language practice through interactive activities.

• Taught English as second languages to beginners, focusing on basic conversational skills, pronunciation, and cultural context.
• Developed customized lesson plans to help students build confidence in speaking, listening, reading, and understanding the language.
• Encouraged active language practice through interactive activities, real-world scenarios, and immersive conversation exercises.
• Adapted teaching methods based on students' learning styles and progress to ensure engagement and effective learning outcomes.

Marketing Manager at Sa Bio Enterprise – Malaysia (2023-01 – 2024-10)

Collected and analyzed data to enhance marketing strategies and improve product visibility. Developed targeted landing pages and content to increase product engagement and page visits.

• Collected and analyzed data to enhance marketing strategies and improve product visibility.
• Developed targeted landing pages and content to increase product engagement and page visits.
• Implemented techniques that boosted website traffic and brand awareness.

Online Art Instructor at Self-employed (2020-04 – 2023-11)

Taught art classes to students of various ages, focusing on foundational skills, creativity, and self expression. Designed engaging virtual lessons tailored to individual skill levels and interests.

• Taught art classes to students of various ages, focusing on foundational skills, creativity, and self expression.
• Designed engaging virtual lessons tailored to individual skill levels and interests.
• Fostered a positive and inspiring learning environment, encouraging students to explore their artistic potential.

Customer Service at LotoTeratai (2021-09 – 2022-12)

Delivered exceptional customer support, promptly resolving issues to ensure customer satisfaction. Built rapport with clients by providing friendly and efficient service.

• Delivered exceptional customer support, promptly resolving issues to ensure customer satisfaction.
• Built rapport with clients by providing friendly and efficient service.
• Managed front-line customer interactions, creating a welcoming experience for all visitors.

Artist & Freelance Illustrator at Self-employed (2018-01 – Present)

Created original illustrations and visual concepts for clients across digital and print platforms. Developed custom artwork aligned with client briefs and brand identity.

• Created original illustrations and visual concepts for clients across digital and print platforms.
• Developed custom artwork aligned with client briefs, brand identity, and project goals.
• Managed freelance projects independently, including client communication, revisions, and delivery timelines.
• Applied creative and visual storytelling techniques to communicate ideas effectively and enhance brand presence.